Weather Guard Lightning Tech

HeliService USA: Efficient Offshore Wind Transportation
Allen and Joel speak with Michael Tosi, founder and CEO of HeliService USA, which is providing helicopter transportation for the offshore wind industry. HeliService USA provides efficient, safe, and environmentally-friendly transport for technicians and equipment to offshore wind farms, providing an advantage over marine vessels. With the highest safety standards, cost-effectiveness, and speed, HeliService is making offshore wind travel better.
Sign up now for Uptime Tech News, our weekly email update on all things wind technology. This episode is sponsored by Weather Guard Lightning Tech. Learn more about Weather Guard’s StrikeTape Wind Turbine LPS retrofit. Follow the show on Facebook, YouTube, Twitter, Linkedin and visit Weather Guard on the web. And subscribe to Rosemary Barnes’ YouTube channel here. Have a question we can answer on the show? Email us!
Pardalote Consulting – https://www.pardaloteconsulting.com
Weather Guard Lightning Tech – www.weatherguardwind.com
Intelstor – https://www.intelstor.com
Allen Hall: Welcome to the Uptime Wind Energy Podcast. I’m your host, Allen Hall, along with my co host, Joel Saxum. As offshore wind continues to develop in the U. S., transportation of technicians and equipment is becoming a big issue for developers and operators to tackle. HeliService USA provides helicopter transportation and support services for the offshore wind industry in the U.
S. Based in Rhode Island, the company is utilizing the unique capabilities of helicopters to deliver personnel, cargo, and equipment. and conduct maintenance operations efficiently. Our guest is Michael Tosi, founder and CEO of HeliService USA. Michael is a helicopter pilot and also served in the U S air force.
Michael, welcome to the show.
Michael Tosi: Thank you, Allen. Really appreciate you having me today and look forward to chatting more.
Allen Hall: You’re in a really busy place right now because the pace of construction on U. S. offshore projects has really picked up. And you’re flying technicians back and forth. How many flights are you conducting right now a week?
Michael Tosi: So it, it varies. There’s two big scopes that we cover. So the first scope we cover is actually the construction of the wind farm. For the construction of the wind farm, we’re typically flying offshore workers who are going to be on vessels for, two, three, four, five, six weeks, depending on what their shift schedule is.
So that involves flying out to an installation vessel, a heavy lift vessel S. O. V. potentially, depositing those passengers we usually bring folks back to the other direction. And so those flights go on per vessel, sometimes once a week, twice a week, per vessel in the field. And now, of course, because they have several turbines up, more than several at this stage we’re also helping with operations and maintenance even prior to the wind farms being completed.
We are actually going to be commissioning flights as well. To certain turbines. I think that’s the first time at least that I’m familiar with that certainly has probably occurred in Europe. But at least from what our customers tell us that some of the first times they’ve used helicopters for commissioning were as well on the turbine.
It can be a bit cyclical on the demand, depending on when the vessels are here or not. But just for some numbers, I think it’s a good thing. We’ve been in operation for about a year and transported over 6, 000 people offshore during that time. To my knowledge, I think we transported certainly more than any other with just 16 folks offshore.
So it’s been a busy year.
Joel Saxum: Let me ask you a question, Michael. What does it look like for a technician that’s going to go Fly out to a turbine for work. Do they arrive at your facility with all their gear ready to go? And five minutes later, they’re in a helicopter or how, what does that look like?
Michael Tosi: It’s a pretty quick process. It’s a little bit different for the folks who go offshore to construction vessels. They’re they use helicopters, not necessarily less, but there’s less flights. So a technician may go out every single day of his hitch. So if he has a 14 day schedule, you may go offshore with the helicopter 14 times out 14 times back.
Plus sometimes intra field work, so turbine to turbine, or SOV to turbine, you name it. So they may do, in a 14 day span, they could do over 30 flights, over 40 flights, depending on how you look at it. So they get very accustomed to working with our crews. I don’t want to say they’re part of the crew, they’re not technically part of the crew, but a lot of rapport builds up between our hoist operators, our pilots, the technicians, because they’re working with them intimately every single day which is pretty neat.
So when they show up Especially for the folks who fly with us all the time, who’ve been breathed and are ready, they have to watch a briefing video, but really, they just throw on their harness do the briefing video, which is a legality at that point, because of course, they’ve seen that many times before, but by FAA regulation, they have to watch it, get that video, head out to the helicopter, and they’re airborne pretty quick, so from the start of their day to, on a turbine is an hour or mass.
You’re talking a second team, an hour and 20 minutes or less to get them offshore. So it is extraordinarily quick from the point where they take off to the turbine depending on the project for at least the ones we serve now is about 13 minutes. So it’s an astonishingly quick. Can you, and if you’re on the helicopter, that goes really fast.
Allen Hall: And the big question, obviously, between CTVs and helicopters that always comes up is emissions and emissions are a big topic in the wind industry at the moment. Are helicopters more efficient from an emission standpoint than ship transports?
Michael Tosi: Drastically it’s not one of those things in the margins.
It’s not single digit percentages. You’re talking to orders of magnitude. The easiest way to think about it is assume exactly the same fuel burn rate, which is not necessarily the case. But assuming the exact same fuel burn rate, you’re taking 8 to 10 times as longer to do the same exact transportation.
So even if we burn twice, which we don’t, depending on the CTV, my understanding is we burn the same or less per hour of operation. And that CTV is out there potentially 24 7, certainly 12 hours that it’s running. Whereas for us, 13 minutes out, 13 minutes back. At the end of the day you’re talking collectively that helicopter rarely is going to fly for more than a couple hours a day.
Certainly not 12 depending on the busyness. So overall drastically more efficient. We expect to see as they start getting worked into bids and proposals, having to account for your missions and your O& M means is that helicopters will start to see a massive step up.
Allen Hall: There are some other training besides throwing your harness on that has to happen.
So you can go offshore. You want to describe what some of that is?
Michael Tosi: Yeah, certainly. So one of the biggest concerns that we see from folks who aren’t familiar with helicopter operations, helicopter hoist operations, it looks pretty dramatic. And you think military, you think search and rescue, you think Coast Guard.
What they do and what I’ve done in the military and what I continue to do part time in the Air Guard as a search and rescue pilot is drastically different than this kind of hoisting. This is, I don’t want to say vanilla per se, but it’s intended to be repeatable. It’s intended to be done. One of our customers looked across their entire fleet.
All of their operators do 20, 000 plus waste a year without incident. So it’s designed to work incredibly well and incredibly safely. And it does have the highest safety record or none in terms of access means to a turbine. That includes SOVs, Amplements, and CTVs. And with that, though, it is not tremendously complex to train a technician.
Even if they’ve never seen a helicopter before, they require one day of underwater egress training. So that’s if lord forbid, a helicopter were ever to ditch, how to get out of it from being upside down, anyone who’s ever worked in the Gulf. It’s probably done that before. Some people love it, some people hate it.
I will say that. Generally, 80 percent of the class thinks it’s one of the coolest things they’ve done. 20 percent never want to see that thing ever again. It can break either way, depending on your familiarity and comfort in water. I really enjoy it. The only thing I don’t enjoy is my sinuses after being upside down in a pool all day.
So that’s about one day. Very easy class to get through. Again, there’s almost no attrition in that. The next thing you need is a one day hoist course. So you come to our facility you go through the hoist course. You spend about three to four hours in the classroom. Then you go out and we hoisted the aircraft in the hangar.
So on level ground, basically, without an airborne. We then go out to a nice open area. So like a little grassy field or a taxiway, you do our voice there about three per. And then we go to, we have a little mock turban. It sounds very fancy. It’s really a context container with a turban, a nacelle basket or a hoist basket welded onto it.
Pretty basic, but it does the job really. Accurately simulates the turbine and that’s another maybe four hours. So you’re talking two days to become a hoist trained and qualified technician, at least in terms of helicopter operations. It was very basic.
Allen Hall: I had the privilege of visiting your facility in Rhode Island and watching that training happen.
It is impressive. And the consistency of which you move people around and drop them on top of the simulated turbine top. That is amazing to see because it would just as an outsider, like I’ve never been dropped from a helicopter before, but it, as a technician, you would think, oh, I’m swinging around.
I’m doing all this crazy stuff. It’s not. It’s very controlled. It is. And it’s very consistent. I was amazed at the. Accuracy and the steadiness of it. We were there on a day that wasn’t the greatest day. It was sunny outside, but it was a little bit breezy and boy the amazing skills of the pilots to put technicians.
And move them around and put them on specific places was really incredible to watch. And I attribute that to a number of things. One of them, you mentioned your military background, your facilities and your aircraft are spotless and everything that technician sees. Spotless. Is that part of the military background that you’re bringing in, into your business?
Michael Tosi: It probably factors. We, I’ve always said I don’t trust getting into a helicopter unless it’s immaculately clean. Cause you can’t keep it clean and you can’t keep your facilities clean. How well are you, can you, I really trust that you’re maintaining that helicopter. It’s the easiest thing to do is keep something clean.
Certainly compared to complex maintenance. We think it’s really important for our customers. They do pay very good money for the service and we expect it, always to be a magnet, to be clean, to be very professional. Certainly appreciate the confident we try. It’s it’s always a never ending battle, especially with white helicopters, as you might imagine, to keep clean, but you certainly know when they’re clean.
In regards to the precision Yeah, there’s a couple of factors in that one is just the inherent nature of the work to we do have very skilled pilots. So many of them are former search and rescue pilots, former military or civilian pilots are all come from very diverse and impressive backgrounds of doing external load work.
So if you’ve ever seen that the folks that look like they’re dancing with the helicopter when they have those, barrels under it or firefighting those guys, so they can really place it if you, I think there’s the, I forget the exact name of it, that childhood game twister where you have to put your, your different limb on a different, different little circle.
Our crews should be able to in 40 plus not wins deposit someone exactly on one of those circles. It’s not hard to get within just a single foot. Like we can say, Hey, we’re gonna put that guy exactly there. We actually use remote hook operations so we can pick up cargo. without someone necessarily there to hook it up.
What that requires is the pilot and the hoist operator work really closely together to basically hit a spot about that big with a magnet that then latches the hook on and comes up. So that gives you an idea of the level of precision that they have to be able to do. It’s a bit like the crane game except you’re 35 feet in the air with 40 knot winds.
And, it’s all very stable, very consistent. That’s it. They’ve always to make it look as effortless as possible.
Allen Hall: What is the ratio roughly of cargo transport versus technician transport? Are you doing mostly trans transportation of technicians at the moment?
Michael Tosi: It’s that the two typically go together.
There’s a couple of things we can talk about in terms of logistic strategies. There’s been some developments in recent years that I think break towards making helicopters increasingly more usable. But typically we’re taking technicians and the cargo out. By using remote hook operations, we can actually go out and pre position cargo.
So we can go leave cargo at the top of certain missiles. To pre position it so that way when the folks go out to work via any means, they could even get out via CTV, and that saves them the up and down time in the turbine. A variety of strategies that have been looked at and developed recently, but I’d say it’s a 50 50 mix.
For every technician, there’s typically a bag.
Joel Saxum: At the end of the day here, what helicopters bring to the game, you’re doing it safely, you’re doing it with less emissions, but you’re bringing efficiency. To operations, right? Whether it’s during commissioning or during service operations or whatever it may be moving tools, moving kit, moving people, you’re doing it more efficiently, right?
So there’s an option here. So I’ve done some helicopter operations in the past. When I did helicopter operations, it was because there was no other option. Like you’re not going to get there unless you use a helicopter. In the offshore world, there is an option. You can use a CTV. You can be on an SOV, a walk to work with an Ampleman or a crew transfer with a CTV, up the ladder and whatnot.
However, what you guys are doing is we talked about earlier orders of magnitude, more efficient. Now, if I’m, if I have a technician going to work, would I rather be paying them for six to seven hours of the day to sit on their butt in a CTV or would I, and then get there and then be able to work for four to five hours?
Or do I want them in the helicopter out there and putting a 10 hour shift in on that piece of equipment. So the cost starts to really balance out just by the more efficiency of the personnel in the field. And another thing too, it’s like when we talk with 3S Lift. You’re not beating these technicians up all day long, right?
They’re getting to work, their brains are ready to go, they’re not tired, they haven’t been bouncing around in a CTV all day on the way out there. They’re, less basically tired. They’re able to focus on their job more because they’re there to do a job. They get there, boom, arrive at your site, get on the bird.
They’re out there real quick and able to get to work. So you guys are not only making, the technicians hours more workable but you’re driving efficiency for the whole operation.
Michael Tosi: Yeah. And I think increasingly as helicopters become more prevalent, I think the industry is starting to see this, particularly as they wrestle with costs with contracts is.
The inertia the preconceived notions that folks have, just because that’s what they’ve always done doesn’t necessarily work anymore, particularly in the U S with the Jones act, the price of vessels, folks have been forced to like elsewhere. And to your point, it is ultimately efficiency.
I’ve yet to see the business that can waste its labor for 50 percent of the day with its people. And continue to be effective. You just can’t do that. It’s, it’s an employer. I’m always looking for every way that I can use any employee. And also employees enjoy it more employees, at least good employees that you have on your team don’t enjoy downtime.
They enjoy working and they enjoy being productive. They enjoy being efficient. It’s just adds to a better quality of life. And your point, just not sitting on a vessel, hammering away. For four, four hours each direction, or even three you’re talking four hours time on turbine versus you go via helicopter to any relatively near shore wind farm.
I’m talking nine to ten hours minimum time on turbine per day, which is a substantial portion of the workday.
Joel Saxum: One of the things that we have in offshore projects, there are, it’s a lot different than onshore projects, whether it’s wind, oil and gas civil project, anything, is There’s items defined in the scope is critical path.
And when you talk critical path, it’s things that like, unless this milestone is hit, or unless this part is here on time, or unless this gets done on this day, everything else behind it gets extended, everything else starts to lose their, it’s foothold in the timeline of getting the project built. And a lot of these projects are based on milestones, right?
So whether it’s an investment decision, when you’re going to get money, when the PPA starts, all of these different things, these projects need to stay on. Online and on board. So you have other things in the construction process that are. Up and moving. So a specialized wind turbine installation vessel, that vessel cannot get held up.
If that vessel gets held up, they’re hundreds of thousands of dollars a day and just day rate, right? So as HeliService, as a big part of this now booming industry, When someone calls you, I’m imagining that you guys are just like, yeah, we provide rides. It’s more of you you have conversations to be a partner.
You get in, you look at the logistics. How can we optimize this thing? How does that work? When someone engages with you guys.
Michael Tosi: Online via LinkedIn, wherever else our team is always going to be available for these types of discussions. But to your point, it’s a lot more education. It’s being a partner with the customer very early on.
And. No different than vessels or any other part of the project. Helicopters aren’t Uber. You don’t just get to call them, 15 days before your project starts, and expect them to show up. They’re, very expensive. Anywhere from 12 to, low 20 millions of dollars. Per helicopter, depending on the size and the type, so it’s an expensive asset that’s finance over a long time, and it’s really important that gets integrated to a project early because there’s a lot of synergies throughout construction as you talked about O and M and also emergency rescue services, and you can use that helicopter for three.
If you really segmented and talk really quickly or speak really quickly before the project you lose a lot of the economies of scale that it costs more, and there may not be any availability. So what we like to do is speak with customers very early. Certainly more than two years out.
Hopefully, four to five years out as they’re looking at their entire logistics concept. And we’ll come in and get involved with them. We’ll do case studies where we take a look at it. Try and back up their data. It’s just to facilitate the discussion. We all know that a case study isn’t necessarily perfect.
There’s a lot of real world aspects to it, but we can talk about those with helicopters. A lot of folks in the industry almost always have green affairs or folks with vessel background in their on their teams. And a lot of them don’t necessarily have helicopter expertise on the team. And so there’s a lot of preconceived notions, be it about the safety, be it efficiency, be it lead time, the ability to call up and expect a service.
Most offshore wind has existed in an area with a built up offshore infrastructure. So in Northern Europe, where you had oil and natural gas work, you have a lot of operators. Here, there’s not just that excess capacity, and there won’t be for a long time. So folks need to have those conversations early.
And again, we like to sit there and look holistically at the project. We mentioned construction. Construction is the one where we see the least amount of debate. Almost all the tier one companies understand the need for helicopter operations. I haven’t spoken with a single one that would not prefer to use helicopters because for your, to your point, that asset is so enormous enormously expensive and also enormous size wise.
They, that goes down and it’s not just the vessel that costs the most. Four or five, six, 700, 000. It’s the entire operation, because it is all revolving around that one vessel. So if that vessel goes down, be it because the crane operator is sick, they need the 5 bolt. Gotten many of those phone calls.
Yeah, we need this now. I’ve learned about a couple professions I want to get into, because sometimes we’ll get a desperate call to get someone offshore. And they’re like, no, this is the only guy in the world who can do this. And I was like you mean the only guy in the world? I’m like, that guy sounds like he has great salary negotiating power.
Like, how do I sign up for that job?
Joel Saxum: To your point, I’ve been a part of oil and gas operations where they have to bring a tool or a part or a piece to a platform in the gulf 80 miles away. So this 100 piece now costs 10, 000 because it has to be there now. And if you were to put it on a vessel, you would keep that whatever it is, offshore drilling rig, offshore platform, you’d keep that thing on stall.
For a day. Now you’ve got a helicopter, you dispatch it out of OMA and it’s there, the parts there in a couple hours. So like the difference is amazing.
Michael Tosi: Or you just don’t have access for seven to 10 days. There’s, there was a stretch here where a couple of the jackups out there doing installation did not have the ability to get an SOV or a CTV out there for seven days straight.
And if you don’t have a helicopter to access that installation vessel the entire project, the installation vessel is. A couple hundred thousand a day, which is not a chump change, the entire operation, probably even worth the 5 million a day. And so at that point, helicopter, I was paid for itself in a single day.
I can anecdotally tell you points that every single major wind farm that we’ve worked on, which is the entire Northeast cluster, where we have single handedly paid for ourselves. It’s not hard anecdotally, let alone with the case study, but we obviously like to go through all of that start to finish.
Joel Saxum: And we’re talking, what about weather windows, right? So when you’re on a CTV there or an SOV, there’s always a wave height weather window. And I don’t know exactly what they are because they’re different for each vessel.
Michael Tosi: We, we can get out there right up to our limits our 45 knots depending on, we have some slightly different configurations, the helicopter 45, sometimes up to 60 with one of the helicopter configurations, obviously I’d get to meet the technician or The company that would like to be deployed in 60 knot winds.
However, we do frequently waste up to 40. I’ve been out there wasting technicians at 40 knot winds. And it’s again, on the pilot side, it’s a little bit of work, but that’s why we pay the pilots, the, the big bucks is to do that. Do it well and do it safely. And to answer your other question, I think this actually does hit on a key point.
I think this is a little, I don’t want to say it’s a source of friction, but for folks coming from the maritime world, they’re very used to looking at a schedule for seven days and they know. For better or worse, what that next seven days is going to look like now, the downside of it, particularly in the winter is you may not be able to go out for seven days we’ve seen on the projects in the Northeast.
I’ve seen frequent stretches of seven days or more where there hasn’t been a single S O V or CTV. This January and February, there was at least three, at least two, if not three stretches where they saw seven days with no CTV access or SUV access. And if you look at loss production and that’s where it really comes to the efficiency.
That’s where the numbers really make sense. As these turbines get bigger and bigger every hour, they’re down as an enormous amount of money. And then is it? It cascades, say you are planning a ton unscheduled per year, you got 60 turbines so you call it just to make the numbers a little easier, closer to 70.
You’re talking over the given day, you’re going to see somewhere between three to five on schedule down down turbines. Now multiply that over seven days, but in the end of seven days, you’re looking at 20 turbines that are down and not producing to the tune of Certainly six figures, but all my math suggests seven figures or more you’re losing per, yeah, per day.
Oh, it’s seven figures for sure.
Joel Saxum: Yeah, because I mean you’re looking at, okay, so if we’re, say we talk about a 10 megawatt turbine, if you’re saying it operated 24 hours at 150 an hour PPA, that’s 35, 000 ish per turbine per day.
Michael Tosi: Like you said, into the seven figures, you’re talking that in those three stretches of land here in the northeast, you could pay for, easily pay for a helicopter if not two without question.
And it’s the fact that there’s still projects that go in. And expressly say they’re not going to use helicopters for O& M is astonishing. And I don’t think that will last for long.
Joel Saxum: No. Cause if you’re talking a 30 knot sustained wind at sea, this wind flex, say some South Fork is it 35 miles offshore or so?
Michael Tosi: About it’s a little bit different from Rhode Island, Block Island, and the Vineyard. It’s equidistant, but approximately.
Joel Saxum: But when you get out that far in the ocean, you’re going to have, if you have sustained 30 knot winds, you’re going to have Fifteen to twenty foot waves? You’re not transferring on a CTV in that kind of wave height, like it, it’s just it’s unsafe.
So that’s, there’s going to be HS, safety limits on that. However, you guys could still be bringing people to work on the helicopters.
Michael Tosi: Yeah, but, and there’s also limits on SOVs. That’s another common fallacy is that SOVs are some sort of placebo. And I’m also not going to tell you helicopters run every single day of the year either.
But what you don’t see with helicopters is you almost never see, Combined stretches of more than a day without being able to fly. So you never get that cascading effect. Because for us, the only thing that really keeps us in the ground is essentially fog. Or lower cloud decks or some sort of, very significant convective activity that will keep us in the ground.
But I really don’t remember the last time that we had more than one day. And very often, it’s You know, there’s a morning you can’t fly, but for folks who are used to marine planning, I do sense that’s a little bit of, a little bit of friction there, a little consternation because they want to plan their week out before.
And with the helicopter, it could be very much like hour by hour. Now of course, what you look at, I’m sure it’s hour by hour, but you waited four hours to take off in the morning, but you still got more time in turban that had you taken the CTV. Early in the morning and your workers show up ready to work because they were able to relax for the morning and went out Really quickly.
So I think the benefits just far outweigh that and so overall accessibility rates for helicopters are well over 90 percent I’ve never seen an operator or operation where you don’t see 90 percent or greater Whereas CTV access rates in the winter 30 40 percent at best year round 60 70 even if it was 80, there’s still a substantial Delta.
Allen Hall: So I would imagine, Michael, that there’s standards for operating offshore, particularly around wind turbines versus something onshore, like helicopter delivery service, crop dusting, those kinds of things. There’s just a completely different thing. What are some of those standards that you have to meet in order to do this work?
Michael Tosi: It’s a great question. As with any industry working offshore particular but also any industry that’s Very often the regulatory standard is not sufficient for safe operations, and aviation is 100 percent that way. I could safely operate, offshore not safely, I could buy a regulatory standard.
I could take your local tour helicopter, like a very small 400, 000 helicopter powered by what sounds like a, a 65 Chevelle engine. Fire that thing up. With no floats, no life raft, no anything. Just give the guy all that’s required by regulation is that I give the passengers a little vest.
I can fly that offshore to a 300 million vessel that is completely permissible by the regulation. Needless to say, the industry cannot count on the regulations to ensure a safe operation. So a lot of the more sophisticated players have folks with an aviation background to help audit suppliers and all of the OEMs.
So bestest GE and SGRE, I’m a team that comes in audits. All of the offshore helicopter operators that are flying their personnel out to a wind service. That’s the first start. But what they audit to is a specific set of industry standards. So how the offshore. Has standards, wind recommended procedures, wind rep, and then also IOGP is not directly, it’s not directly translate, but it’s pretty close.
Those two are not very far off. And if operator is living up to IOGP standards, it’s it’s very easy to get up to the Helios for standards or vice versa. So either way you’re looking for an operator that flies to those standards and is audited by the team of OEMs, that’s the best way to do it.
And of companies in the world that meet that standard, it certainly takes less than two hands worth of fingers to list off those companies. So maybe a little over a half dozen around the world that can successfully do this. It’s a complex job. There’s an incredible safety record. I don’t like to say it because they don’t want to jinx it, but it sounds awful lot like zero in terms of fatalities.
The industry needs to keep that up. To continue to build faith in our access means and we as helicopter operators strive to do that every day. So it’s it’s critically important that operators be at, or sorry, tier ones and developers adhere to those standards.
Allen Hall: Oh, let’s touch on the safety aspect. And we have been talking on the podcast about. Offshore wind injuries, technicians getting hurt on site, particularly during the construction phase, we have a lot of big heavy equipment around big blades, tower sections, nacelles moving around and cranes people get hurt is their part of, or is there a standard or something for emergency services to fly people back and forth that may have been injured on the job?
Michael Tosi: No, unfortunately not. That’s That’s I want to say it’s short subjects for the industry, but it’s something the industry needs to look at very closely to my knowledge right now on the east coast. This is the only area in the developed world where there is offshore construction going at a substantial level.
Thousands of people offshore right now working where there is no commercial service, none. And the Gulf of Mexico has learned that the hard way. They learned that they needed to have a commercial service. They spend tens and tens of millions of dollars to run that commercial program in the Gulf.
To provide basically commercial search and rescue and EMS services for workers injured offshore. My team’s intimately acquainted with it. My director of ops and director of maintenance were very senior managers in that program as a chief pilot and SAR program manager. So they understand intimately why those exist, because they’ve done those calls.
They’ve seen those calls. And while the Coast Guard is a great backup, and it’s a wonderful organization, I have people who are alive because of the Coast Guard. Friends from my line of work in the military. Unfortunately, they’re not a commercial service, and they are not here to serve a specific industry.
And their ability to deliver high level medical care is non existent. They know it. They say it. I was at a G plus meeting and the Coast Guard District 1 rep says one covering the Northeast said that if you are counting on the Coast Guard as your primary means of medevac, you are setting yourself up for failure.
That is directly to the industry, spoken as clear as day. Fortunately, we’re starting to see some traction starting to see some discussion on it. So I think that message has been heard. And I think that will change very quickly here, which is exciting. But it is certainly something that the industry needs to take to heart.
Oil and natural gas, certainly understand is maybe I don’t want to say different core values, certainly from maybe political dispositions there’s a reticence to listen, it’s viewed as this sort of dirty oil and natural gas. Those folks knew how to do work offshore, they know how to do it extremely safely.
Yeah. There’s a lot of lessons to be learned about offshore health and safety from the oil and natural gas industry that they, they’re certainly not perfect but I would say they are, in fact, ahead of offshore wind by a substantial margin. I think the data backs that out.
Allen Hall: And Michael, you’ve chosen the Leonardo AW169 for your fleet, and the safety record of that aircraft is excellent. And what benefits does that helicopter bring to your service? And just by, just as a note. We did take a ride in the 169. That is a magnificent aircraft, by the way.
Michael Tosi: I appreciate it. No we’re I always joke, the helicopter industry is it’s a lot of fun to work in.
It’s not the best way to make money, selling software is probably a better way. It’s very capital intensive. It’s it’s a very high standard that you have to perform to. That you’re expected to because without saying aviation, you have every regulator imaginable there.
You have customers. It’s complex work. So very difficult business in general, but we do love, the fun part of the day is opening the hangar door and just looking at that, looking at the helicopters because they are certainly beautiful and extremely high performing.
And the reason that we go with the Leonardo AW169 specifically, it’s because of its hoist performance and its single engine safety margin. Just for everyone’s reference the safety margins built into this are absolutely incredible. This helicopter is able to, anytime we’re conducting a hoist with live human beings on the hoist, we’re able to have a single engine failure.
In the hover out of ground effect. I won’t go into advanced helicopter aerodynamics, but basically the higher up you go over a certain altitude, it starts to stay the same, but over about 50 to a hundred foot hover. It takes a lot more power than hovering about 10 feet off the ground. So it’s like the worst power state is you could be in.
If we have an engine failure out there at 380 feet, we can sit there for two and a half minutes and nothing changes. So you could be on the turbine, throw a wrench in the engine. Completely eats itself and the other engine will just fold it there for two and a half minutes and then you can clean up the hoist fly away just for reference cleaning up a hoist or terminating it to like quite quickly in a safe manner takes maybe five seconds.
So that two and a half minutes is an eternity. You can have an entire conversation. You could eat half a sandwich. That is a long time. So it’s an enormous amount of margin and then furthermore That margin allows me at all regimes of flight to be incredibly safe. So you always have a single engine performance to give you some reference, the military helicopters.
I fly, which are very impressive, very large, very powerful. I never have that power margin. I never had that performance. I can’t do that on the ground with no fuel. So even when I’m completely empty in the PAPOC helicopter and I’m hovering at 10 feet, by losing engine, we’re going to go right down on the ground.
So that’s the Delta in performance is pretty incredible. The 169 is really the only helicopter that has that level of power, and then it also enables us to do crew change because it has a nice big cabin with eight passengers. We can go off and also support construction during the same phase, whereas the H145 just similar, it’s over my head, I have time flying that aircraft, love the aircraft, it’s a really great aircraft, especially for EMS operations.
For offshore wind, it doesn’t allow us to do the diversity of mission stats or have the same power. Now, certain companies use it and in a certain circumstance, it can work, but the one six die is unquestionably the best civilian helicopter on the market for offshore wind without question.
Allen Hall: How many helicopters you have in service at the moment?
Michael Tosi: So right now we have three in active service supporting all of these projects they’re all pretty busy. Right now we have two separate bases. We have one on Martha’s vineyard to service the vineyard wind project. And then we also keep one, it wants it to serve as South Fork, Rev, Sunrise and Block Highlands.
Which was very excited to get pulled into that or under that umbrella because they were very excited to find out about that access meets which was, it was pretty cool. We got a very quick phone call from when they found out about it. So we’re excited to, to start working that hopefully relatively soon.
And then we keep our extra helicopter there at Quonset. So anytime we have to plus up for extra demand or we need to rotate one in for heavy maintenance, we can cycle that in.
Allen Hall: And what happens as the wind industry moves further south, like in Virginia, the offshore project there, and as we move all the way down to South Carolina, are there expansion plans?
Already in place?
Michael Tosi: For us. Absolutely. I say there isn’t a substantial project. There’s a lot so I can’t say 100%, but I’m pretty sure we’ve talked to or been involved in some fairly detailed discussions for nearly all of them. And I think. Particularly in the U. S. There is more of an aviation culture.
Europe, there’s not a general aviation culture. It’s not in the blood. If you like, obviously, people are certainly open to it there. But in the U. S. People are very receptive. It’s just part of sort of normal business in the U. S. And so I think there’s a lot more. Open mindedness.
Also, some of the all the factors we talked about, Europe grew up a smaller winter, but it’s close to shore for the U. S. It’s right in the deep end. On the intended. I don’t know. For me, maybe when they get to the West Coast and floating window will be a little more in the deep end.
But either way I think people are very open to it. And we’ve talked to nearly every project. So I wouldn’t very much expect to see helicopters and hopefully continually HeliService USA helicopters moving further south.
Allen Hall: How do companies needing to transport technicians get a hold of you?
Michael Tosi: Yeah, our website, or certainly reach out directly to you folks or anyone else. We hopefully have enough contact for our website to get a hold of us. And Very responsive sales and business development team that certainly hungry to continue growing. We’re we very much enjoy our current operation and love the area.
It’s a wonderful place to be based up here in new England. We’re certainly here to continue to grow and hopefully serve the industry for a long time to come.
Allen Hall: Michael, thank you so much for being in the podcast and thank you for allowing us to visit your facilities. They are immaculate.
Michael Tosi: Very much appreciate it.
You guys are always welcome. I know you’re pretty close neighbors up here in New England. Hopefully we’ll see you again soon.
https://weatherguardwind.com/heliservice-usa-offshore-transportation/
Renewable Energy
If You Believe the Trump and His Administration …
… You’ll believe that Trump is the only force keeping Americans safe–not only from Muslims, but also from feminists, proponents of abortions rights (aka murdering babies), DEI, wokeness, gays, blacks, immigrants, news journalists, the radical left, gun control, environmentalists, healthcare advocates, wind turbine-caused cancer, intellectual elitism, socialism and anti-capitalism, vaccinations, chemtrails, atheism, and satanism.
The dumber America gets the easier it is to make these arguments. Therefore, we need to fight against our colleges and universities.
Renewable Energy
America Takes its Daily Drubbing
Every day, it’s a new slap in the face for the United States.
Until the end of organized society, historians will be speculating as to what possessed the American people to elect a cheap, vulgar slob into office.
Renewable Energy
3S Lift Adds a Rescue Stretcher to Climb Auto System
Weather Guard Lightning Tech

3S Lift Adds a Rescue Stretcher to Climb Auto System
Giovan Scialdone, president of 3S Lift Americas, joins to discuss 30,000 Climb Auto System installs and a new lift-mounted rescue stretcher.
Sign up now for Uptime Tech News, our weekly newsletter on all things wind technology. This episode is sponsored by Weather Guard Lightning Tech. Learn more about Weather Guard’s StrikeTape Wind Turbine LPS retrofit. Follow the show on YouTube, Linkedin and visit Weather Guard on the web. And subscribe to Rosemary’s “Engineering with Rosie” YouTube channel here. Have a question we can answer on the show? Email us!
Welcome to Uptime Spotlight, shining light on wind energy’s brightest innovators. This is the progress powering tomorrow
Allen Hall: Gio, welcome back to the program.
Gio Scialdone: Hey, thanks, Allen.
Allen Hall: So a lot’s happened over the past year since we last spoke with you at 3S Lift. Yeah. And there’s all kinds of new technology and improvements and the- The expansion of the Climb Auto system in the United States is remarkable. Yeah. How many systems do you have installed in North America?
Gio Scialdone: Yeah, I appreciate that. I mean, it’s, it’s… The, the pride that we take in, in those numbers are, are serious. We, we feel, uh, a great responsibility to help technicians, to help our customers operate more, uh, more efficiently. We have 30,000 installed.
Allen Hall: Wow.
Gio Scialdone: So yeah, last year was a busy year. We installed close to 8,000, uh, in North America, so a bit in Canada as well.
Um, [00:01:00] yeah, it’s… And, you know, before we get into some more numbers too, a funny story for you, a Massachusetts native- Right … or lived in Massachusetts- Long time … for a period of time. Uh, Hoosac Wind Farm, you know the Hoosac Wind Farm. Oh, yeah, yeah,
Allen Hall: I can see it out my front door.
Gio Scialdone: This is what’s great about this industry and being at this conference.
Um, I ran into… At, at one point in time working for GE a long time ago, I was a site construction manager for Hoosac. I ran into my EHS safety manager, who I haven’t seen in 14 years-
Allen Hall: Wow …
Gio Scialdone: uh, who now works for another prominent, uh, company, uh, in the industry, and, uh, she remembered the name of my dog that- Really?
I used to take to the site as a- Oh,
Allen Hall: wow.
Gio Scialdone: So, uh, you know, it’s good to be here, see you, and see, see, you know, lots of former colleagues, so,
Allen Hall: you know. Well, it’s a small world in wind.
Gio Scialdone: It’s a very small world. And, you know, we’re, we’re a company that, um, you know, again, we, we, we have a unique product, and there, there are some other companies that are, um, also coming out with a product quite similar, and we, [00:02:00] we appreciate that competition.
Sure. In fact, I think, you know, we spend a lot of our time trying to, uh, sell our customers on the value that the ClimbAuto system is a need and not a nice to have, and I think having some competition with a similar ladder access product further, uh, maybe pushes that point to, to, to be true. So, um, you know, it’s good to be here and see some expansion in, in our little, uh, you know, ladder lift space.
Allen Hall: Well, I think it shows the work that 3S has done to demonstrate the value of that system. I remember several years ago, I think when I first talked to you, there wasn’t a lot of adoption, and you were… And the operators were thinking, “Do I really need this?” But the reality was that the technicians loved it.
They improved performance. They had technicians using those towers and wanted to work on those specific towers. Yeah. And, and then, uh, just kind of the flood happened. It, it was everybody was testing the [00:03:00] waters. You were basically installing test systems- Yeah … or sort of sample system to try it. Yeah.
Everybody loved it, and then boom, you’re up to 30,000 units.
Gio Scialdone: I, I think, I think a part of that too to add on is you, you have to have a quality product.
Allen Hall: Oh, sure. It has to work. For, for… It has to work. Right.
Gio Scialdone: That’s the most important thing. Yeah. Um- The th- the, the, the value and the function in theory makes sense to lots of people, but does it work and is it reliable?
And I think having been here nine years and, and, you know, the first three years we only had 500 units installed. Yeah. So it’s really the last three or four years that have expanded our, our installation base. And I think a lot of that is, you know, thank, you know, we’ve got a great team behind it. You know, we’ve got 70 technicians, and we’ve got a sales team, and an engineering team, and, um, you know, a project management team.
So we, we’ve, we’ve staffed up as, as you need to. But the product we’ve, we, we really believe has, um, you know, been our best [00:04:00] salesperson. You know, it takes some service. That’s one thing I wanted to, to let you know, too. You know, in the early days, we- a lot of our customers were servicing our lifts. Sure.
Right, yeah. And we still, um, uh, promote that if they would like to. Uh, annual inspection, you know, 30 minutes a year, um, that kind of pre-use inspection of one or two minutes before you ride it is- Sure … is, is, uh- Yeah, yeah … required. But now we’ve got a team of 20 to 25 technicians who their only job is to go around and, and service these lifts.
So- Wow … we’re proud now that, you know, the oldest lifts are nine years. Oh, wow. And they’re still working very, very well as designed. You know, no, no major correctives, no motor replacements. So, you know, stand behind the product and, and, you know, service it, and servicing our customers is really what we’re, we’re proud to, to, to show.
Allen Hall: Well, that was always the hard part early on. Um, my recollection was I could install this system, and yes, I could help my technicians, but am I fixing it, replacing it? The, the, the quality was the question mark at the moment.
Gio Scialdone: Yeah.
Allen Hall: [00:05:00] But you’ve really hammered that, and I think 3S has done a good job of mainta- maintenance and inspections and just delivering a quality product.
That’s why I think you’ve seen the growth as rapidly as you have, and the price point’s right, too.
Gio Scialdone: The price point has to be right. I think, you know, um, we’ve– we, we are offering some additional, let’s call them, like, support services. So we’ve got an online store where you can come and buy spare parts. You can buy every spare part that you need on our online store.
Allen Hall: Nice.
Gio Scialdone: You know, accessories are required, fall arresters and battery kits and things like that, that even if you’re an ISP or, or a third party, uh, not the owner per se, you, you need that, that, that equipment. In addition to the online store, we- we, last year we launched, uh, an online training academy. So what’s…
You know, it’s a very simple system to use. We’ve seen it. I’ve seen it. Used it.
Allen Hall: Yeah.
Gio Scialdone: Um, but we need to make sure as an industry and as a company that we take responsibility to make sure as, as best we can that every [00:06:00]person that uses this uses it appropriately and has the intelligence and the knowledge and skills to, um, troubleshoot basic things or perform safety evacuation features.
So we’ve got an online training, um, uh, academy that we launched last year, and that’s been going well too. So more information we feel is better, uh, for our customers, for our technicians. Sure. You know. Um, so that’s been fantastic to see a lot more activity and customer… Again, a really small, you know, $200 per, per training course, and the certificate’s good for two years.
You know, um, a robust course for an hour or two. It’s worth it.
Allen Hall: Well, it’s a reasonable price for an excellent product. Yeah. And that’s been the key for a long time. Yeah. Opening up the ability to get spare parts online, that’s huge. I know when you talk to operators, what’s the pain point? I have to call somebody- Yeah
somewhere far away to try to get a part. Sure. It’s gonna take six months to get it.
Gio Scialdone: Yeah.
Allen Hall: Getting it online is the way- Yeah … that they wanna do it. [00:07:00] So it’s a lot of smart moves to be the support part of, of that system.
Gio Scialdone: Yeah. We’ve come… I’m, I’m smiling because in Chicago, uh, maybe seven years ago, our, our first spill- spare parts process was-
uh, my office had a closet that I housed all the spare parts.
Allen Hall: Yeah.
Gio Scialdone: You know? And, and when I needed to ship out something, I put it in a box and gave it to the, to, like, the building secretary, you know? That’s how it worked. And now we’re, we’re a little more sophisticated than that. We’ve- Y- you got a
Allen Hall: massive organization
Gio Scialdone: behind it We’ve got a 40,000 square foot warehouse that we’re, we’re really proud of, and a great team behind it to perform the logistics and track everything and…
You know. So yeah, we’ve, we’ve come a long way, and our customers are helping us try to get better as well, you know. There’s still, there’s still a long way to go. Our objective as a company is to eliminate climbing, Alan. And it- And, and, and you know, I think there’s not much pushback, frankly.
Allen Hall: Not today.
Right? Three years ago, a lot of pushback.
Gio Scialdone: Yeah. Yeah. I think, um… And what I mean, too, is, like, I think- From a, uh, a [00:08:00] value perspective, there’s no pushback. There’s still a budget perspective. Sure. And I think the challenges we’re finding still are if you’re at a wind farm and you have blade issues or, or, or drive train issues, uh, you might need to spend your dollars there before you spend them on a lift, and we, we, we understand and respect that.
And so we’re working together with customers to try to come up with creative commercial solutions, be it, uh, you know, deferred payment models or multi-year, look at that as a, a capital cost plus some operational cost. Smart. Defer some of that capital, um, to, to sort of reduce that first year burden, right?
Allen Hall: Yeah. So- That’s the
Gio Scialdone: scary
Allen Hall: part, right? They, they… The lump sum- It’s a big budget item. Yeah … is always an item, and they, especially in today’s world where we got gearbox and blade issues, they don’t want to spend on something that’s not directly there because it’s the, that’s what- Yeah … produces power.
Gio Scialdone: Right.
Allen Hall: But technicians working on the turbines also produce power. That’s a great point.
Gio Scialdone: And
Allen Hall: you, and you need them, they go up and down- Yeah. That’s a good point … and sometimes you need them to go up and down a lot. Yeah. And if you don’t [00:09:00] wanna wear out those technicians, the, the lift is the way, the climb model system is the way to go.
Right. It just makes… In today’s world, not having it, you’re the odd one out because most sites have some, if not all the turbines with the climb model system.
Gio Scialdone: There’s a, a… It reminded me of a, I talked to a customer today who said, you know, lots of these sites are clustered with phases. Uh, this particular customer retrofitted, uh, one of the two phases at their site.
They’re split, let’s call it 50 turbines each or so, um, maybe two years ago, and then their struggle is they haven’t yet got the budget to do the second phase. Now, it’s the same group of
Allen Hall: technicians-
Gio Scialdone: Yeah … that work on both phases. So she, she explained to me that every morning when they go in and they kinda see which, which turbine they’re going to, there’s a, there’s a few of them going, “Yeah.”
And there’s a couple other ones that are like, “Ah,” you know? Yeah. So there’s a real like… And I th- and I believe, you know, while that’s kind of a, an anecdotal kind of funny story, there’s, there’s, there’s real objective measures that you [00:10:00] can look at to say that it is, it is- correlated, hard to prove causation, but likely that those technicians who are climbing are gonna be less efficient at the same task than those who are not climbing, right?
Yeah. And, and the customer knows that. And so, um, you know, we’ve gotten to that point as an industry that we’re, again, we’re not arguing the, the value too much anymore. That’s good. It’s more about finding the solution for the right, at the right time. Pre-repower, do we do it pro- post-repower? You know, those questions are being asked.
Um, you know, it makes more sense potentially, if you will repower in a year, to put that in that budget. Um, so we’re seeing lots of that activity, especially as the lead up to this July 4th, uh, sa- uh, start a construction repower- Right … cliff.
Allen Hall: Yeah. Are, are you getting a lot of inquiries about that? Like, we wanna book a contract, try to get before that July date?
Gio Scialdone: Yeah, look, one of the interesting things is, you know, to qualify for the PTC by [00:11:00] July 4th, you need to start construction.
Allen Hall: That’s right.
Gio Scialdone: Um, or, and you can do that in a couple different ways, right? Right. And we are having customers who are using our lifts as a start of physical work on site.
Allen Hall: Oh,
Gio Scialdone: that’s so smart.
So they’re installing lifts- To start that process and show a continuous effort on site. It’s on-site work. Yes, it is. Uh, we have, you know, pri- uh, PWA, prevailing wage apprentice- Right … qualified- Sure … technicians in our program, if that’s something that’s required- Yeah … which a lot of times it is- It is
nowadays on these, a lot of these sites. So, um, yeah, we’re offering both of those things to customers. It is an interpretation. There are some customers who aren’t, um, but, but there are, there are those that, that do see the lift as a great tool for them to start that, that clock.
Allen Hall: Right. So- Because the parts are there, you’re ready to go.
You can get them- Yeah … installed and- Yeah … unlike other components of a wind turbine- That might
Gio Scialdone: have longer lead time …
Allen Hall: that will have longer lead times. Right. If you’re doing main bearings or something of that sort- Right … it’s gonna be several months before you get those assets on site and can [00:12:00] start working them.
Gio Scialdone: Yeah. And you’ve got three months until July 4th,
Allen Hall: right? Right. You gotta go.
Gio Scialdone: Yeah, you gotta go.
Allen Hall: Right. And that- You gotta go … I think that’s, that’s the key to all this. Yeah. Boy, that, that’s genius. I’m, I’m glad that people- … are thinking outside the box.
Gio Scialdone: We are too. Our customers are creative.
Allen Hall: Yeah.
Gio Scialdone: And that’s good.
We’re happy to support that, at times.
Allen Hall: So there’s, there’s some new technology at 3S in- involving evacuation and- Yeah … you know, the, one of the most, uh, critical pieces of being a technician is working safe, but occasionally things happen. Mm-hmm. And there’s a lot of ways to get technicians from the nacelle downtower.
Some of them involve tossing them over side and roping them down, which can be kind of extreme, honestly. Mm-hmm. And a, a lot of technicians do get hurt in not necessarily life-threatening ways- Right … but in ways where it makes it really hard to kind of get them up and down- Safely, yeah … the, the tower safely, right.
So 3S has been thinking about this for a while, and now you have a, a new product.
Gio Scialdone: We do. We have a rescue stretcher, uh, which has been in development for about a year or [00:13:00] so. We’ve tested it in the field. Um, yeah, the, the climb onto system with all its functions, uh, has not been a rescue system. Right. Right?
Um, so what, what we’ve been doing is if, if there is an incident in the tower, you’re utilizing a, a, a, one of the many rescue devices that are in the industry. Sure. Now, w- with the stretcher, uh, this is a, a device that attaches to the ClimbAuto System and uses the ClimbAuto System to safely bring the person down.
Um, it can be installed by, with one, uh, rescuer. So one person can fix this to the rail. It has pulley, uh, systems to bring the person up onto and attached to the ClimbAuto System, and then send down. Now, so then you’re, you’re, you’re immobilized, right? So we secure your head, your feet, your body. Um, and to your point earlier, yes, it’s in, in the event that an injury occurs [00:14:00] and you have, let’s call it some time, 10 to 15 minutes of setup time, ’cause that’s what it will take- Sure
then this is a great product. And the idea would be, you know, one per truck, similar to a rescue device. Um, you know, and then, you know, you can, can get it up and down the tower pretty easily. It’s, it’s light. It, the package is like a, it’s like a tent bag. It folds up into, like, a bag of a tent, if you picture that.
Um, it maybe weighs, like, 15 pounds. It’s quite light. Oh, that’s good. Yep, yep. You know, ’cause there’s no long rope, right? So there’s no, like, hundred-meter rope that you need, which is the, the heavy stuff. Right. Um, and, you know, so you’re using the lift. So the, the weight of the, the system, the stretcher itself, is quite light.
So we’re excited. We’ve got a few customers that have demoed it. And, uh, yeah, we’re, we’re, we’re looking to continue to improve the, the, the, the features that we offer. Well,
Allen Hall: yeah. If, if there’s 30,000 ClimbAuto Systems out there- Mm … there should be these rescue kits along in the trucks- Yeah … because you just don’t know.
Gio Scialdone: Yeah.
Allen Hall: Right? And guys get hurt.
Gio Scialdone: Yeah.
Allen Hall: They [00:15:00] dislocate their shoulders. They’re dislocating their knees. Yeah. It, it’s a hard task. It is. Uh, you used to climb and do that job. It is. You know that- It is … there’s, there’s things that happen uptower that it makes it hard to get down.
Gio Scialdone: You know, I remember doing some training w- where a lot, I mean, we all have, at some point, maybe done some rescue training and, you know, if you’re in a traditional uh, auto descent or sort of rescue device, you may be banging against the tower wall or the ladder- Yep
potentially causing further injury. The benefit of this system is, is that, you know, you’re stable on the lift as you go down. Um, so yeah, it’s a little, um… We, we feel is gonna be helpful f- for the sites that have, for sure, climb auto systems, and again- … it’ll take some training.
Allen Hall: Sure.
Gio Scialdone: Right? Sure. It’ll take some training to, to…
Just like any, any rescue device will take. Um, but we, we see some value in the future that, again, it’s adding… It’s another tool, uh, for customers- Yeah … to consider to keep their people safer.
Allen Hall: Yeah.
Gio Scialdone: You know? So.
Allen Hall: I, I, I- Yeah. I see a lot more operators now being very proactive about safety.
Gio Scialdone: Yeah.
Allen Hall: And if I can have a simple tool- Yeah
that [00:16:00] makes life easier just in case, ’cause things happen, and you wanna be ready for it, something in, in the back of the truck makes infinite sense and is a, a smart way to handle it. Because the thing about tower heights today, we’re above 100 meters on a lot of towers.
Gio Scialdone: Yeah.
Allen Hall: And that’s a long way to get lifted down.
Speaker: That’s
Gio Scialdone: true. Yeah. That’s a, it’s a… And, and, you know, and if you’re in a condition, a wind condition where it-
Allen Hall: Which is where these
Gio Scialdone: turbines
Allen Hall: are,
Gio Scialdone: yeah … towers sway, yeah. Then, then it’s- It’s- … even harder and need multiple people. You know, so again, in these remote areas where more and more turbines are being located as new construction, m- way more remote, uh, y- your, your, the next team of two technicians may be a, an hour away.
Probably, yes. Right? Worst case, it could be an hour away. Yeah. Oh,
Allen Hall: yeah.
Gio Scialdone: And so as a team of two, you know, to be able to rescue you and safely bring you down, it could be critical. It could be critical. It
Allen Hall: will be.
Gio Scialdone: Yeah. Yeah, because there’s not gonna be a third or fourth person to come assist us
Allen Hall: for an hour,
Gio Scialdone: you know?
So yeah, it’s an exciting… You know, [00:17:00] we, we’re, we’re trying to do, you know, uh, add-ons to the product to, uh, you know… We, we’ve modified some things over the years. We’ve got a new battery kit style, uh, to improve functionality. Clip-on battery as opposed to a plug-in. Um, you know, we’ve added a lot of different safety features over the years, like, um, uh, simultaneous handle switches.
Right, yeah. So, you know, we’re, we’re trying to avoid, uh, a misuse of, of, uh, one hand at a time or no hands. Um, so there’s, there’s lots of features that we have, uh, added and also are able to, when we go service these t- towers- Bring the add-on at no cost if we’re performing the service for the customer. So we’re gonna upgrade your software, so to speak- Sure
to the newest and latest, greatest software, um, so that, you know, you can be safer than, than you were maybe a few years ago.
Allen Hall: Oh, yeah. But that’s why you buy a 3S Climboto system. Ouch. Is because you know that those upgrades are coming. Yeah. And they’re- Yeah. You guys are not sitting still. You don’t have- No
you hadn’t device- No … [00:18:00] created a device 10 years ago and haven’t changed it. Yeah. It’s evolved every single year- It has … that I’ve talked to you. Yeah. And every single year it’s safer, more reliable- Yeah … does more features, and the technicians love it.
Gio Scialdone: Yeah.
Allen Hall: Absolutely love it.
Gio Scialdone: I credit our, you know, our company is, is…
This is our, this is our, uh, our passion, right? So, like, we’ve, we’ve been in this business for, for 20-plus years. In the US, we’ve been in it for nine and, you know, we’re not, we’re, we’re not going anywhere. No. You know, notwithstanding, um, uh, any, any, any political issues, we’re gonna ride through, so, so is everybody here, you know?
Sure. Yeah. We’re, we’re, we’re in this and, you know, our mindset is, again, to eliminate climbing and, and do the best we can to keep people safer and have turbines run more efficiently.
Allen Hall: So if you’re an operator or a wind farm asset manager or site supervisor- Yeah … at a, at a wind farm and you don’t have the Climboto system yet Who do you call?
Where do you go to get started?
Gio Scialdone: Yeah, you can, you can definitely get us on the [00:19:00]website. You know, there’s a Get Info button that still goes directly to me if you’re gonna say, “Hey, can I get a quote on this?” So, you know, we’ve got five salespeople. Uh, you can certainly ask your management team because there’s a l- strong likelihood that we’ve been in touch with them.
We, we visit sites. You know, we visited 200 sites last year. So our… We’re out. We, we… You know, if, uh, if we haven’t visited you, let us know. But, um, you know, yeah, you can definitely reach us on, on the web or, uh, you know, we’ve got a phone number as well on there, so.
Allen Hall: Yeah, it’s easy to reach out. Yeah. Just look up 3S Lift.
Climb Model System’s another quick way, and if you Google that you’ll get to the 3S Lift website, and you can find all the cool features, and, and the new devices, and you can find your parts and everything you want right there. It’s, it’s amazing the growth and, and the, and the, uh, adoption of that system.
It’s, it’s great to hear. It’s one of those things that when it’s a real success story. Yeah. And I, I know you’re, you’re really close to it of course.
Gio Scialdone: Yeah, I know.
Allen Hall: Yeah. But from the outside looking in, it’s [00:20:00] amazing.
Gio Scialdone: We’re proud of
Allen Hall: the team. 500 turbines to 3,000, that’s a lot.
Gio Scialdone: It is. We’re proud of the team. I’m, I’m grateful to the customer base that, that have seen this, this value, you know, and recognize it.
Um, and you know, not only for the soft sell, that it helps people and the morale, and, you know, there is a, a, a, a harder to measure injury improvement factor.
Allen Hall: Yeah.
Gio Scialdone: Um, but, but there’s absolutely some objective measures. We have sites that before the lifts were installed were at 95% availability, and now they’re at 96.2.
Now, correlation and causation aren’t the same thing, but we, we believe, and we means the industry I think at this point, especially to see competitors come in, I think that further, uh, drives home the idea that this is the right thing to do, to stop climbing and, and help your t- technicians be more efficient, effective.
So yeah, we’re, we’re proud of it and, um, you know, we’re looking forward to being here for another nine years.
Allen Hall: Absolutely. Yeah. Gio, so good to see you. Congratulations on everything. Thanks, Allen. And yeah, [00:21:00] good luck this year. I know you’re gonna have a l- a lot more growth, so- Thanks … congratulations.
Gio Scialdone: Appreciate the time.
-
Climate Change10 months ago
Guest post: Why China is still building new coal – and when it might stop
-
Greenhouse Gases10 months ago
Guest post: Why China is still building new coal – and when it might stop
-
Greenhouse Gases2 years ago嘉宾来稿:满足中国增长的用电需求 光伏加储能“比新建煤电更实惠”
-
Climate Change2 years ago嘉宾来稿:满足中国增长的用电需求 光伏加储能“比新建煤电更实惠”
-
Climate Change2 years ago
Bill Discounting Climate Change in Florida’s Energy Policy Awaits DeSantis’ Approval
-
Renewable Energy8 months agoSending Progressive Philanthropist George Soros to Prison?
-
Carbon Footprint2 years agoUS SEC’s Climate Disclosure Rules Spur Renewed Interest in Carbon Credits
-
Greenhouse Gases11 months ago
嘉宾来稿:探究火山喷发如何影响气候预测
