Weather Guard Lightning Tech

SkySpecs Supports European Wind Growth
Allen and Joel sit down with Michael McQueenie, Head of Sales for SkySpecs in Europe at the SkySpecs Customer Forum. They discuss the booming European wind energy market, SkySpecs’ role in asset management, and their expansion into solar farm operations.
Sign up now for Uptime Tech News, our weekly email update on all things wind technology. This episode is sponsored by Weather Guard Lightning Tech. Learn more about Weather Guard’s StrikeTape Wind Turbine LPS retrofit. Follow the show on Facebook, YouTube, Twitter, Linkedin and visit Weather Guard on the web. And subscribe to Rosemary Barnes’ YouTube channel here. Have a question we can answer on the show? Email us!
Welcome to Uptime Spotlight, shining Light on Wind Energy’s brightest innovators. This is the Progress Powering Tomorrow.
Allen Hall: Welcome to the Uptime Wind Energy Podcast Spotlight. I have Joel Saxum with me. I’m Allen Hall, the host, and we are here with Michael McQueenie head of sales for SkySpecs over in Europe. Michael, welcome to the show.
Michael McQueenie: Thanks for having me.
Allen Hall: We are at SkySpecs customer Form 2025 and it has been a blowout event, so many operators from all over learning and exchanging information about how they operate their assets.
We wanted to have you on today because you’re our reference to Europe and what is happening with SkySpecs in Europe. America and Europe are on different pathways at the moment. What is that status right now in Europe? What are people calling you for today?
Michael McQueenie: the, European market is really booming.
we get calls from customers to support [00:01:00] with internal inspections, external inspections as we always have for, nearly a decade now. We are seeing a lot more, discussions around the, enablement services that we can offer. how did, how do we bring a blade engineer and how do we bring a CMS engineer into support and give us, give us more of an insight on the data that we have or, or the data that Skys fix are producing.
things are evolving. and, it’s a buoyant offshore industry at the moment.
Allen Hall: yeah, there’s like thousands of turbines going up right now. it used to be when you thought of. Deployment. Unlike Germany, for example, it’d be three turbines on the hillside.
Michael McQueenie: Yeah.
Allen Hall: Now we’re talking about in the uk have hundreds of turbines hitting the water.
Michael McQueenie: Yeah.
Allen Hall: And that’s change of scale has driven a lot of operators realize I need expertise in blades, I need expertise in CMS. I need an expert in gearbox, but I don’t necessarily need them full time.
Michael McQueenie: Yeah.
Allen Hall: Skys spec. Can you help me?
Michael McQueenie: the projects [00:02:00] are, they’re fewer projects, but they’re, the scale of these projects are massive.
the scale of the turbine scale of the projects and the impact the projects can have on, the country, as a whole is, is massive. So yeah, it’s, it is a. It’s a, it is a great time to be in Europe and to see the growth. it’s been, coming for a long time. I’ve worked with consultancies who are looking at feasibility studies, in offshore, and onshore.
But the, the growth has been. Just, it’s just around the corner. And I do feel like now with some of these big projects that they’re installing, and yeah, just given the size of the turbines, it’s it’s massive.
Joel Saxum: one of the things I want to, I think there’s an important context here is that we’re talking, we’re sitting in Ann Arbor, right?
we’re in the us You’re over in Europe. I worked for a Danish company for a while and it was always like this seven hour delay. Kinda can I get the in, can I get the support? Can they get the support? Can we work? How do we work back and forth? Sometimes it was cool because you’d send an email at two o’clock and when you woke up in the morning [00:03:00] it was done.
That was awesome. But also there was these delays. Now this is the interesting thing here is, and Skys facts. This morning we listened to Cheryl. always a great presentation. Yeah. the head of the TEI blade stuff here. She was delivering some insights, but with her was Thomas. Thomas is in Europe.
And you have CMS experts in Europe. You have the local talent that’s over there that can work with these operators on their timelines, on their regular day stuff. They’re not waiting as, and what I’m trying to get to is, is SkySpecs is not a Ann Arbor company. Skyspace is a global company in a big way.
And so this, so thinking like, oh, this is an American company, w. Will we use someone that’s more local no. No. Skyspace is a local European company as well.
Michael McQueenie: Yeah, and we’ve got the SMEs over there. it’s not just Cheryl, who’s a fantastic en engineer. Having your at your, disposal, Thomas is phenomenal.
customers are seeing real value in integrating him into their team, being the SME [00:04:00] for them, as you, as we said before. Being able to turn ’em off, on and off as required. Don’t, you’ve not got that the FTE cost right. to bring in an SME that, that needs to, support you with a, with an individual component of your, asset.
Yeah. Blades are a huge problem. The industry’s seeing that as they’re getting bigger, the problems are getting bigger. but yeah, having, a local presence in Europe is, massive. my inbox is full from, all the US. Inquiries and issues, during the night, just like you’re saying.
Yeah. And I wake up to dozens of emails with, requirements on inbox and my to-do list is full. But the, but the reality is yeah, we’re, grown in Europe. we are. Our real solid presence in Europe and we’ve, seen massive growth this year.
Joel Saxum: I think it, it’s part of the value chain there.
Touching on the Thomas and Cheryl. Right. So in SkySpecs over this week, we’ve been talking more and more about the, how you guys like to specifically work within a workflow. And that workflow being we have [00:05:00]inspections, we’re in the platform now we’re in horizon, bam. And we can enable the tech enabled services, which is those SMEs which you have inside.
The company and then rolling that forward to the repair vendor management, which is happening in a big way in the States. Yesterday I saw a number, $13 million in repairs managed by the Sky Spec team. That’s huge. And, that same capability. And we’re just talking blazes right now, like we haven’t even touched on CMS performance monitoring, financial asset monitoring.
That same concept is, is replica replicate in the EU as well.
Michael McQueenie: No, it absolutely is, Our customers have got problems, we can help them with the problems. Thomas is, as you said, we work in workflows and Thomas is, is looking to support customers with how they, touch their data as few times as they possibly can.
How do we get from A to B and how does a customer understand what their problems are and how they fix the problems? And sometimes an [00:06:00]SME is the, way to fix that. Thomas has provide, provided huge value to our customers. The design of workflows in Horizon is the, essence. It exists just to try and get from A to B and, and try and drive insights and then next steps.
And I think that’s the important part, being, this is the action to
Joel Saxum: get
Michael McQueenie: to the, we’ve got the data, we understand what the data’s telling us. here’s an insight, but actually what is the follow up? And, Thomas is designing that follow up for our customers and providing the support.
Allen Hall: and just a little bit comparison between the United States and Europe, when we still talk to anybody in the United States about a turbine.
Almost always, it’s a two megawatt, one and a half megawatt turbine, right? Occasionally a four. Sometimes someone says
Joel Saxum: yesterday like, oh, that’s a three megawatt
Allen Hall: turbine. Whoa, what’s big? And in Europe, three megawatts was like years ago, particularly offshore that, everything’s 6, 8, 10.
Michael McQueenie: Yeah.
Allen Hall: Plus
Michael McQueenie: 3.6 was the common [00:07:00] turbine.
Five, eight.
Allen Hall: Yeah.
Michael McQueenie: Years ago, that was, what everyone was working on. And, they’re a very reliable turbine. It’s, there was a reason why there were so many of them installed at that time. but nowadays, we’re helping OEMs with 50 megawatt turbines.
Allen Hall: and I think that’s the, thing that we just don’t see in the states is a turbine that’s 15 megawatts is down for a day.
Is so much more expensive and particularly offshore and the expenses go astronomical compared to onshore. Yeah, and Michael, I always see your position of you’re there to save. Millions of pounds or millions, of euros all the time because a shutdown there is huge.
Joel Saxum: Yeah.
Allen Hall: And because the grids are changing so much in Europe where they’re becoming more solar and wind dependent and coal is going to change away.
And
Joel Saxum: triage.
Allen Hall: Yeah. The triage bit, is that the SkySpecs is in that position to really help a lot our operators out. You’re [00:08:00] providing the insights and the guidance and the knowledge that. An operator probably doesn’t have, because they don’t have the staff to go do it. It’s a And can you enlighten us like what that is because we just don’t see a lot of that here.
Michael McQueenie: Yeah. I think there’s a good reason you don’t see that this was, we are just providing data to some of these, transactions. Whether it’s a due diligence, inspection, or an end of warranty. We are just providing the insights for the customers to. Make their own decisions. Um, so it’s not a SkySpecs decision.
We are just providing insights to, to allow them to make a, smart, educated, data-driven decision.
Joel Saxum: I think that’s important, concept too. ’cause like here, the Skys spec user form, of course, we’re in the States, so we’ve been talking and I think there’s only two or three people here from.
Yeah. From overseas. So we’ve been talking a lot about the one big, beautiful, what it means. That doesn’t mean that much to you in your daily life, right? No. But your daily life is a bit different with, you have more of a focus on. Maybe financial asset owners. ’cause the market’s different, right?
Michael McQueenie: yeah.
Absolutely. The, [00:09:00] simplification of process and actually having a workflow no matter what, it’s, whether we’re taking financial data, CMS data or performance, SC data, The simplification of that process and driving insights from it is literally the foundation of what SkySpecs have been here to do.
So providing, financial institutions funds with the ability to. Reach out and, make quick decisions, data-driven decisions. there’s some very smart people in these organizations, asset managers who are, A costly resource to the fund. What they really need to do is pull le pull levers as in when it’s required to.
We need some support with sc. We need some support with blades. How do we, how do they, bring that resource and that expertise in house without having the FTE? and the funds are, phenomenal companies. They’re, growing fast. They don’t want the linear growth of people. to go along with that, that, growth of their portfolio.
So it’s important that we build relationships and make sure that we’re helping them [00:10:00] in every side of their business, whether it’s financial decisions or, technical decisions.
Joel Saxum: I think there’s a, there’s an important takeaway from this week as well, listening to all the SkySpecs, the people, the presentations, the communications, the, collaborations, the conversations.
Some of ’em a little bit later at night than other ones. I, won’t name any names, but. Listening to those things and understanding this. So a few weeks ago when I was talking with, we talked with Josh Garrell a little bit ago, and I, shared this with him. I saw a McKinsey report that said, SkySpecs, inspection company.
SkySpecs to me is not an inspection company. they do the best inspections in the world, in wind, in my opinion. Yes. However, there’s so much more, there’s so much more there. And it is, it’s really a full support in my opinion, for the CMS to scada, the performance monitoring, the financial asset modeling, the tech enabled insights, repair, vendor management.
There’s so many other solutions within this umbrella that I think a lot of people don’t see.
Allen Hall: And the one case study that came up yesterday, Michael, I think [00:11:00] that I found interesting was the offshore. Inspections before blades are hung. Yeah. And we see a lot of times in the states where blades are damaged in transport, we think, okay, yeah, the truck damaged it.
Okay, fine, we can fix it on the ground. But on the offshore case, that simple repair now has to happen out in the ocean, and that goes from a couple of thousand dollars to 10. Pounds to tens of thousands of pounds or more to get that resolved. And you had a case just like that.
Michael McQueenie: Yeah, and I think it’s hundreds of thousands if we’re being honest.
Yeah. If you start looking at vessel costs, crew costs, everything else. But actually what I like about it is that OEMs are actually becoming way more proactive because they know the cost of an up tower repair compared to, an onshore repair. So having the foresight to. Have the inspections completed at the right time.
Working with us on timelines, using technology to perform the inspections, getting through as many as we can, as quickly as we can, [00:12:00] addressing the problems, doing the analysis, and then actually solving the problem before it goes offshore is massive drainage that, how many times is a bleed lifted from the factory to installation.
Lot. It’s a lot. It’s a lot, It’s handled a lot. So there’s a opportunity for something to go wrong, as you said, oh, it’s been knocked, it’s, there’s something wrong. Something’s happened. but solving that is the OEM’s responsibility. So they’re becoming much more proactive in my opinion. we’ve, we’ve had a lot of use cases this week, and it’s always been about the, owners, the operators, how we’ve saved them money, how we provided them value.
The OEMs are looking to us to help them on that front as well, whether it’s robotic or whether it’s, providing analysis or, or a platform to, to manage the data. we are working with, with them in offshore, but the problems are so much bigger.
Allen Hall: I think the OEMs are learning from Skys spec, so watching what operators are doing to hedge their bets to protect their assets.
And SkySpecs is pretty much involved in all of that. [00:13:00] Now the OEMs are watching the operators saying, why are we not doing that? We’re seeing that in
Joel Saxum: the lightning.
Allen Hall: Absolutely. We’re seeing enlightening. We’re seeing it in CMS now. We’re seeing it in a number of areas where the OEMs have watched SkySpecs maneuver and provide better value to their customers that the OEMs are trying to mirror,
Joel Saxum: I touch on another case study because Alan, you and I sat in on this one yesterday, and if so, I’m gonna put my, my, I’m a European operator hat on. and this is a little weird. I don’t, I have a good accent. Not, I’m not gonna try that, but okay. Say I’m going to, I have a smaller wind farm, right?
So I may have, 20 turbines of a specific model, and I would like to understand where am I at for performance benchmarking? Am I doing well or not? I don’t have a huge fleet. European fleets are not that big unless you’re offshore. As specifically compared to the US where our wind farms are a hundred, 120 turbines.
Sun Z is a thousand turbines, right? That’s a wind farm. So the problem is different, [00:14:00] but Skys spec has that data. If this is your site, let’s look at how your site is doing compared to. These 1500 of the same models around the world. And then you can look at that, understand your performance benchmark, and then start diving into the issues that may be causing it, to not perform as well.
And then fixing them and getting it up to speed to what it should be compared to everybody else. And I thought, man, what a use case, especially in the European market.
Michael McQueenie: No, absolutely. and we always talk about benchmarking. We’ve, I’ve been with companies who have tried benchmarking in the past, looking at KPIs.
How do you benchmark your performance of your turbine against something similar? And I think Skyspace are starting to get that right. we’ve, got the sc the scatter data and looking at the biggest impact in damages or the biggest failure faults that you have on your turbine and how we, how it can help you.
Push the OEMs. Yeah, just give them a prod to,
Joel Saxum: we saw
Michael McQueenie: case studies on that
Joel Saxum: yesterday.
Michael McQueenie: The case studies we’ve seen this week have actually been incredible, and that’s probably the, biggest takeaway for a lot of [00:15:00]people. Just try and understand how we’ve helped. The, customers achiever a return or, what we’ve saved them, over time.
those have been probably the biggest takeaway for me this week. just people are starting to understand and appreciate the returns they could see if they engage with us on all these other products. But the performance side of thing, benchmarking is, a really interesting topic.
Completely away from just looking at performance data. Everyone in the room over the last couple of days. Is, dancing around the, topic of benchmarking because, they’re, very, protective of the data. Yes. but I think people, and we’ve spoke about maybe for the last 12 months, they have shown an interest in, oh, I can share some data and if it’s anonymized, that I’d be happy to take part in that.
But. I’d love to see, that taking a step further, I’d love to see that. I think everyone in the industry, everyone in that room would benefit from, [00:16:00]from data sharing to, to learn from each other with freely optimiz data. Yeah, absolutely.
Allen Hall: there have been a number of announcements this week also from SkySpecs.
Some of the bigger ones are the move into solar and Europe. There’s a lot of solar power in Europe, particularly some parts of Europe. That could be a massive amount of phone calls your way, Michael. oh, sky Spec is doing blades. Turbines and solar. I’ll take it.
Joel Saxum: Yeah.
Allen Hall: And I think there’s been a huge demand for that for the last several years, but it’s just been, you’ve been so busy with turbine problems, so honestly that you haven’t had the ability to get to solar.
Now with some of the tools you just brought in, you can.
Michael McQueenie: Yeah, I think we, we started off just blades, as we all know. Yeah. As you said, if we were just an inspection company. the acquisitions we’ve made, over the last few years have been taking us to the point where we’re now covering full turbine asset health monitoring.
And that was an important part. once we achieve that, now you can, you gain a [00:17:00] bit of clarity. we can start to look at diversification into new asset types. Solar’s been something I’m asked about once a month from European customers, and prospects. So we’ve tempered expectations for quite a long time.
We, we know we were going to move into solar at some point. we’ve got, we’ve got a really big opportunity I think, we’re very well positioned to, to help solar operators. Yeah,
Allen Hall: I think, I think there’s the variability in solar. From the different manufacturer. There’s so many manufacturers of panels and are inverters and even some of the configurations, the, support structures have issues, but SkyScan specs is gonna make that a lot easier because the tools are better now than they were five years ago.
Michael McQueenie: Yeah, no, absolutely. And we’ve got a massive customer base with that mix of wind, solar battery. So we, have to come up with that solution and, the tools are perfectly placed.
Allen Hall: Yeah.
Michael McQueenie: It’s the same engineers that will be asked.
Joel Saxum: See
Michael McQueenie: now [00:18:00] you’re dealing with solar. There’ll be no questions asked.
There will be. That’s happening already. You fixed wind for us. There’s, I’m gonna change your job description as wind engineer plus solar.
Allen Hall: Yeah. And then it’s gonna be
plus
Allen Hall: best, right?
Michael McQueenie: That,
reviewable energy engineer,
Joel Saxum: that’s what it will be. But I think there’s a, there’s some things here too to share with the European crowd is, there has been some strategic additions to the leadership team, Ben Token coming on as the CTO helping with some of that data architecture in the background.
And then what will be the future of you guys have, there’s always work to be done, right? But have gotten really close to having a big, perfect little model of this is how you manage a wind asset. now that can be control C, C control V, solar, control C control V best, and that’s the future of what Skys spec is going to become a renewable energy company.
And that’s the future.
Michael McQueenie: Yeah. I think that the additions to the business have been pretty visionary. Yeah. rich and Ben are both. Phenomenal individuals will, that will drive us to, success in all these other areas. [00:19:00] rich has, been part of the business and has from the board from a, for a number of years now, and, I think he’s now seeing the.
How special the business is. How special it could be. Yeah. Once we, start that diversification.
Joel Saxum: Yeah. I’ve seen Rich here at the, ’cause we are in Ann Arbor at the forum. It’s Wednesday. So we’ve, we’re on day two, and I’ve seen Rich floating around talking with some of the customers, talking with a lot of the SkySpecs employees.
I’ve had a few conversations with him and. That man has a big smile on his face all day long.
Michael McQueenie: Yeah.
Joel Saxum: He sees the opportunity. he’s happy to engage. He wants to talk with people. he’s gonna be a big part of the future of the group. And I, think it’s exciting to see him here.
Michael McQueenie: He really has, I think both of them have, really accelerated the excitement and the, development of all the tools.
everyone’s rallying behind them to
Joel Saxum: Yeah.
Michael McQueenie: to try and make sure that, we, get to the next tech.
Joel Saxum: Yeah. Last night we talked with, Ben about big data and analytics. We’re recording it now. So we’re, telling we’re gonna try to get him down to [00:20:00] Australia to speak to the Australian crowd during our event down there in February about big data analytics and his background, what Skys books is doing with it.
Allen Hall: Yeah. And big data is the future. Everybody knew it three years ago. Yeah. We’re finally at the level we can start processing it and make use of it. I think Michael, you’re in a unique position and SkySpecs is in a really unique position in Europe. The world is looking to Europe on renewables. The expansion of renewables, how coal has essentially gone away.
Gas is still kicking around. France has a, still a good bit of nuclear and rightly It’s a great resource for them. but the solar, wind battery play is gonna be the, big push over the next several years. Without SkySpecs, it’s gonna be really hard to be successful there and to get the revenue stream that you expected out of it.
Your phone has to be ringing off the hook all the time. Yeah.
Michael McQueenie: The, co-location story has been building momentum for a couple of years now, and right now it’s [00:21:00] just, everyone’s talking about it, the battery, adding batteries to sites and co-locating solar with wind. And, yeah, it’s, been, it is a really exciting thing.
it’s skys picks are really well positioned to help every one of them.
Allen Hall: So how do people get ahold of you? And is LinkedIn the best place? Just go, Michael McQueenie and SkySpecs.
Michael McQueenie: Yeah, most people, I’m fairly well connected in the European market. A lot of people will have my details, but yeah, LinkedIn, absolutely.
Allen Hall: Okay, great. Michael, I love having you, on webinars and in person for these, interview sessions because Joel and I learn so much. you’re just a great resource and if you’re interested in SkySpecs and, and the services that they offer. In Europe, get ahold of Michael. He will get you set up and get you into the horizon platform and get you solutions.
So Michael, thank you so much for being on the podcast.
Michael McQueenie: Thank
Allen Hall: you very much for it. It’s been [00:22:00] great.
https://weatherguardwind.com/skyspecs-european-wind/
Renewable Energy
Remembering the Attack on the U.S. Capitol
It’s not easy predicting the future, but it’s safe to say that, if we still have a democratic republic here in 20 years, Americans will regard January 6th, 2021 in the same way we remember other attacks on our freedom.
The fact that it was orchestrated by our president–not Hitler, not Islamic terrorists, and not Hirohito makes it that much worse and harder to admit to. Perhaps there will still be people at that point who deny this, but we elected a president who came very close to destroying our nation.
Renewable Energy
Military Leaders Need to Keep Their Oaths
At left are the thoughts and feelings of “Michelle,” who echoes my disappointment in our military leaders.
When/if Trump orders them to invade Canada, Greenland, or Panama, will they obey?
Venezuela made me very sad and angry.
Renewable Energy
Inside Wind Turbine Insurance with Nathan Davies
Weather Guard Lightning Tech

Inside Wind Turbine Insurance with Nathan Davies
Allen and Joel are joined by Nathan Davies from Lloyd Warwick to discuss the world of wind energy insurance. Topics include market cycles, the risks of insuring larger turbines, how critical spares can reduce downtime and costs, why lightning claims often end up with insurers rather than OEMs, and how AI may transform claims data analysis.
Sign up now for Uptime Tech News, our weekly newsletter on all things wind technology. This episode is sponsored by Weather Guard Lightning Tech. Learn more about Weather Guard’s StrikeTape Wind Turbine LPS retrofit. Follow the show on YouTube, Linkedin and visit Weather Guard on the web. And subscribe to Rosemary’s “Engineering with Rosie” YouTube channel here. Have a question we can answer on the show? Email us!
Welcome to Uptime Spotlight, shining light on wind. Energy’s brightest innovators. This is the Progress Powering tomorrow.
Allen Hall: Nathan, welcome to the program. Thank you for having me. So you are, you’re our link to the insurance world, Nathan, and there’s been so many changes over the past 12, 24 months, uh, not just in the United States but worldwide. Before we get too deep into any one subject, can you just give us a top level like, Hey, this is what’s happening in the insurance world that we need to know.
So there’s
Nathan Davies: obviously a lot of scope, a lot of development, um, in the wind world. Um, you know, there’s the race to scale. Um, and from an insurance perspective, I think everybody’s pretty tentative about where that’s going. Um. You know, the, the theory that are we trying to [00:01:00] run before we can walk? Um, what’s gonna happen when these things inevitably go wrong?
Uh, and what are the costs gonna be that are associated with that? ’cause, you know, at the moment we are used to, to claims on turbines that are circa five megawatts. But when we start seeing 15 megawatt turbines falling over. Yeah, it’s, it’s not gonna be a good day at the office. So, um, in the insurance world, that’s the big concern.
Certainly from a win perspective at least.
Joel Saxum: Well, I think it’s, it’s a valid, uh, I don’t know, valid bad, dream. Valid, valid risk to be worried about. Well, just simply because of like the, the way, uh, so I’ve been following or been a part of the, that side of the industry for a little while here the last five, six years.
Um. You’ve seen The insurance world is young in renewables, to be honest with you. Right. Compared to a lot of other places that like say the Lord Lloyd’s market, they’ve been writing insurance for hundreds of years on certain [00:02:00] things that have, like, we kind of know, we know what the risks are. We, and if it develops something new, it’s not crazily new, but renewables and in wind in specific haven’t been around that long.
And the early stuff was like, like you said, right? If a one megawatt turbine goes down, like. That sucks. Yeah. For everybody, right? But it’s not the end of the world. We can, we can make this thing happen. You’re talking, you know, you may have a, you know, your million, million and a half dollars here, $2 million here for a complete failure.
And then the business interruption costs as a, you know, with a one megawatt producing machine isn’t, again, it’s not awesome, but it’s not like it, uh, it doesn’t break the books. Right. But then when we’re talking 3, 4, 5, 6. Seven megawatts. We just saw Siemens cesa sell the first of their seven megawatt onshore platforms the other day.
Um, that is kind of changing the game and heightening the risk and makes things a little bit more worrisome, especially in light of, I mean, as we scaled just the last five, [00:03:00] 10 years, the amount of. Failures that have been happening. So if you look at that and you start expanding it, that, that, that hockey stick starts to grow.
Nathan Davies: Yeah, yeah, of course. And you know, we, we all know that these things sort of happen in cycles, right? It’s, you go, I mean, in, in the insurance world, we go through soft markets. We go through hard markets, um, you know, deductibles come up, the, the clauses, the restrictions, all those things get tighter. Claims reduce.
Um, and then you get sort of disruptors come into the market and they start bringing in, you know, challenging rates and they start challenging the big players on deductibles and preferential rates and stuff like that. And, and then you get a softening of the market, um, and then you start seeing the claims around up again.
But when you twin that with the rate of development that we see in the renewables worlds, it’s, it’s fraught for all sorts of. Weird and wonderful things happening, and most of them are quite expensive.
Joel Saxum: Where in that cycle are we, in [00:04:00] your opinion right now? So we, like when I first came into the market and I started dealing with insurance, it was very, we kept hearing hardening, market hardening, market hardening market.
But not too long ago, I heard from someone else that was like, Hey, the market’s actually getting kind of soft right now. What are your thoughts on that? And, and or may, and maybe we let, let’s precursor that there’s a lot of people that are listening right now that don’t know the difference. What is a hard market?
What is a soft market? Can you give us that first?
Nathan Davies: When you’re going through a soft market, it’s, it’s a period where they’ve either been, um, a limited volume of claims or the claim values have been quite small. Um, so, you know, everybody gets. It’s almost like becoming complacent with it, right? It’s like, oh, you know, things are going pretty well.
We’re having it. It looks like the operators, it looks like the maintainers are, are doing a pretty good job and they know all of the issues that are gonna be working through in the lifetime of these products. So for the next however many years, we can anticipate that things are gonna gonna go pretty well.
But as you see those [00:05:00] deductibles come down, you start getting more of the attritional claims, like the smaller values, um, the smaller downtime periods, all that sort of thing, start coming in as claims. And all of a sudden insurers are like, well, hang on a second. All of a sudden we’ve got loads and loads of claims coming in.
Um. All of the premium that we were taking as being bled dry by, by these, these attritional claim. Um, and then you get like a big claim coming. You get a major issue come through, whether it’s, you know, a, a serial issue with a gearbox or a generator or a specific blade manufacturer, and all of a sudden the market starts to change.
Um, and insurers are like, well, hang on a second. We’ve got a major problem on our hands here. We’re starting to see more of this, this specific piece of technology being rolled out, um, worldwide. Um, we are in for a lot of potential claims on this specific matter in the future, and therefore we need to protect ourselves.
And the way that insurers do that is by [00:06:00] increasing or deductibles, um, increasing their premiums, all that sort of thing. So it’s basically that. Uh, raises the threshold at which a claim can be presented and therefore minimizes the, the outlay for insurers. So that’s sort of this, this cycle that we see. Um, I mean, I can’t, I’ve, I’ve only been in loss adjusting for six years, so I can’t say that I’ve seen, you know, um, multiple cycles.
I’ve, I’m probably at the end of my first cycle from a hardening to a softening market. Um. But also, again, I’m not in the underwriting side of things. I’m on the claims side of things, so I own, I’m only seeing it when it’s gone wrong. I don’t know about everything else that the insurance market sees.
Joel Saxum: Yeah, the, the softening part, I think as well from a macro perspective, when there’s a softening market, it tends to bring in more capital.
Right. You start to see more, more and more companies coming in saying, Hey, I’ve got, [00:07:00] and when I say companies, I mean other capital holders to beat for insurance, right? Like these, the big ones you see, the big Swiss and German guys come in and going, like, I got, I got $500 million I’ll throw into renewables.
It seems like to be a good, pretty good bet right now. And then the market starts to change and then they go, uh, oops. Yeah.
Nathan Davies: And that’s it. You know, you’ve got the, the StoreWatch of the renewable insurance market like your G cubes and, and companies like that who’ve been in the game for a very long time.
They’ve got a lot of experience. They’ve been burned. Um, they know what they want to touch and what they don’t want to touch. And then you get. Renewables, everybody wants to be involved. It covers their ESG targets. It’s, it’s a good look to move away from, you know, your, your oil and your coal and all the rest of it.
So, of course, companies are gonna come into it. Um, and if they’re not experienced.
Allen Hall: They will get banned. How much reliance do operators have at the moment on insurance? Because it does seem like, uh, Joel and I talk [00:08:00]to a lot of operators that insurance is part of their annual revenue. They depend upon getting paid a certain amount, which then opens up the door to how sort of nitpicky I’ll describe it as the claim.
They’ll file. Are you seeing more and more of that as, uh, some of the operators are struggling for cash flow, that there are going after more kind of questionable claims? Um, I think it depends on
Nathan Davies: the size of the operator. So you’ve, you’ve obviously got your, your big players, you’ve got your alls and your rws and all of those sort of guys who, the way that they manage their insurance, they’ve probably got, you know, special purpose vehicles.
They’ve got, um, sites or clusters of sites that they manage finances independently. They don’t just have the one big or pot. It’s, it’s, it’s managed sort of subdivisions. Um. Those, those guys, we don’t typically tend to see like a big push for a [00:09:00] payment on account partway through a claim. It’s, it’s typically sort of the smaller end of the scale where you might have, um, an operator that manages a handful of smaller, um, assets.
The way that we look at it is if you don’t ask, you don’t get, so when we talk to an insured, it’s like. Present your costs, you know, we’ll review them and it’s, it’s better that you present all of your costs and insurers turn around and say, you’re not eligible for this. You know, that that element of it will be adjusted, um, rather than not present something.
And it’s like, well, you know, your, your broker then comes further down the line when they say you could have claimed that element of, of the cost. So, um. Typically that’s the approach that we take is, is present everything and we’ll work through and let you know which elements aren’t claimable.
Joel Saxum: When we’re talking insurance policies, there can be, you know, like an operator, an owner of a turbine asset can have them.
Then there is construction policies and [00:10:00] there’s the EPC company might have a policy and ISP may have a policy. So, so many policies because at the end of the day, everybody’s trying to protect themselves. Like, we’re trying to protect the bottom line. Tr that’s what insurance us for, that’s why we’re here.
Um, but so, so, so, so gimme a couple things. Like in your opinion as, let’s look, well, I wanna stay in the operator camp right now, say, during a non non-commission policy, a actual operating policy, wind farm is in the ground, we’re moving along. What are some of the things that, from an, from a loss adjuster’s perspective, that a operator should be doing to protect themselves?
I mean, besides. Signing an insurance contract. Yes. But is it, is it good record keeping? Is it having spares on site? Is it, what does that look like from your perspective when you walk into something,
Nathan Davies: if you were to take the insurer’s dream operator, that would be somebody who, and you, you’ve kind of hit the nail on the head with a lot of those points, Joel, the, the.
The golden [00:11:00] operator would have like a stash of critical spares because the last thing they want to be relying on is, um, an OEM who, you know, they, they’ve, they’ve stopped manufacturing that bit of kit three years ago. They now want to sell you the latest and greatest. It’s 18 months lead time or something like that.
Oh yeah, absolutely. And so you are now having to look at potentially refurbishment through. Whether that’s through sort of approved, um, processes or not. Um, you might be looking at, um, sort of, um, aftermarket providers. You know, there, there’s, as soon as you are looking at an aged asset, you are, you are in a really complicated position in terms of your repairability.
Um, because, you know, a as we know, you get to sort of that three, five year period after you’ve purchased the product, you’re in real jeopardy of whether or not it’s gonna be. Gonna have that continued support from the original equipment manufacturer. So [00:12:00] critical spares is a really good thing to, it’s, it’s just obviously a really good thing to have.
Um, and how you can manage that as well is if you have, um, a customer of sites that are all using the, the same equipment, you could sort of share that between you. There, there could be. Um, so we, we’ve sinned that where, um. An umbrella company has multiple sites, multiple SPVs. Um, they were all constructed at the same sort of time.
They’ve got the same transformers, you know, the same switchgear, same infrastructure, and they hold a set of spares that cover these, all these sites. ’cause the last thing you want to do is buy a load of individual components for one site. You are then paying to maintain them, to store them to, you know, there’s, there’s a lot of costs that come with.
Along with that, that you, you don’t wanna be covering. If that’s just for the one site and it’s the [00:13:00] eventualities, that may never happen. So if you’ve got multiple sites and you can spread those costs, all of a sudden it’s a lot more, um. Could
Joel Saxum: you see a reality where insurers did that? Right? Where like a, like a, like a consortium of insurance companies gets together and buys, uh, half a dozen sets of blades and generators and stuff that they know are failures that come up, or they have a pool to pull from themselves to, to avoid these massive bi claims.
Nathan Davies: Yeah. I mean maybe there’s, maybe there’s the potential for a renewables pool. I mean, it’s always. Complicated. As soon as you start trying to bring sort of multiple companies together with an agreement of that sort of scale, it’s gonna be challenging. But, um, I mean, yeah, in an ideal world, that would be be a great place to be.
Um, so critical spares is, that’s, that’s a key thing we, we have seen. So we, we’ve got, um, one account that we work with that they’ve actually got a warehouse full of critical spares. [00:14:00] So they, they have a lot of, um, older turbine models, um, sort of typically, um, 2015 through to, well, yeah, from about 2012 to 2015.
Um, these sites were commissioned so they knew there was a, a finite lifetime, uh, replacement blades, generators, gear, boxes, what have you, and it’s like we’ve. A huge number of assets. So what we should do is retain certainly a number of gearboxes and generators that you, we can utilize across, um, the fleet.
And obviously they then keep a rolling stock of refurbishment and repairs on those. But they, they basically included in their, their premium spreadsheet, they’ve got all of their individual sites. Then they’ve got a warehouse that is full of all their spares, and that is an inuring asset, is their warehouse full of critical spares.
Joel Saxum: So what
Nathan Davies: happens to
Joel Saxum: that
Nathan Davies: person then? Does
Joel Saxum: their premiums go [00:15:00] down? Because they have those spares, they’ve got really low deductibles on their bi. So there’s a business case for it probably, right? Like if you’re sitting there, if you’re, if you’re, you’re an accountant, you can figure that out and say like, if we hold these spares for this fleet, like if you’re, if you’re a fleet, if you have a homogenous fleet, say you’ve got a thousand turbines that are basically all the same model.
W you should have centrally located amongst those wind farms, a couple of blade sets, a couple of generators, couple of pitch bearings, couple of this, couple of that. And you can use them operationally if you need to, but it’s there as spares, uh, for insurance cases. ’cause you’ll be able to re reduce your insurance premiums or your insurance deductibles.
Allen Hall: That’s remarkable. I don’t know a lot of operators in, at least in the United States that have done that, I’m thinking more of like Australia where it’s hard to get. Parts, uh, you, you probably do have a little bit of a warehouse situation. That’s really interesting because I, I know a lot of operators are thinking about trying to reduce their premiums and simple things like that would, I would imagine it make a huge difference [00:16:00] in what they’re paying each year and that that’s a smart move.
I, I wanna ask about the IEC and the role of certification in premiums. What does it mean and how do you look at it as an industry? Uh, one of the things that’s happening right now is there’s a number of, I think some of the major IEC documents in, in our world, in the lightning world are going through revision.
Does that, how do, how do you assess that risk that the IEC specs or the sort of the gold standard and you have the certification bodies that are using them to show that the turbines are fit for purpose. Is there a reliance upon them? Does, does it help reduce premiums if there’s an I-E-C-I-I, I’m not even sure how the industry, the insurance industry looks at it.
Or is it more of how the turbines perform in the first year or two, is how, what’s gonna really gonna drive the premium numbers? I mean, insofar as
Nathan Davies: I eecs, it’s, that’s a really tough question. It’s, it’s [00:17:00]interesting that you ask that. ’cause um, I mean certainly from the lightning perspective, the, the IEC. We look at on that the blades need to withstand a lightning strike of a known value, but even within that, they, within the IEC, there’s an allowance of like 2%, I think, um, for blade strikes that can still cause damage even if they’re within the rate of capacity of the LPS.
Um, so in the insurance world, this is a big gray area because each, um, operator has a, a turbine, uh, has a blade failure because of a lightning strike. They’ll then immediately go to the OEM and say, um, you know, we’ve had had a lightning strike, we’ve had a blade failure. Can you come and repair or replace the blade?
Sure, no bother. Um, down the line, we have an insurance claim for this repair or replacement. And insurers are like, well, what’s the lightning data? And if that’s within the [00:18:00] LPS standard, it’s like, well, why have. Why is this not covered under warranty? And, you know, you, your OEMs will always turn around and say, force majeure.
Um, it’s, it’s that 2%. So the IEC, even though that’s, you know, it’s, it’s best standards, it still has a degree of allowance that, um, the OEMs can slip through and be like, well this, this falls with insurance. And again, I can only speak for what I’ve seen, but that is. We see, I’d say, um, Lloyd Warwick, we probably see 50 plus notifications a year for blade damage from lightning and, um, almost every time if it’s within the capabilities of the LPX, the OEM or say towards majeure and Atlanta with insurers.
Allen Hall: Well, is there a force majeure for gearboxes or generators or transformers? [00:19:00] Is, is there a 2% rule for transformers? I don’t, I don’t think so. Maybe there is, but it is, it, it is a little odd, right, that, that there’s so many things that are happening in the insurance world that rely upon the certification of the turbine and the sort of the expected rates of failure.
I have not seen an operator go back and say, we have a 3% rate of, of damage of my transformers, so therefore I wanna file a claim. But that, that doesn’t seem to occur nearly as often as on the lightning side where it’s force majeure is used probably daily, worldwide. How do we think about that? How do we, how do we think about the transformer that fails versus the lightning damage?
Are they just considered just two separate things and uncontrollable? Is that how the insurance industry looks at it? If we, if we would
Nathan Davies: talk about transformers. So the fact is that we see on those can vary from, you know, it’s, it’s a minor electrical component that that goes, um, [00:20:00] which is relatively easy to pin down.
But then at the other end of the spectrum, you’ve got a fire where it’s. You know, with all, all the will in the world, you could go in and investigate, but you’re not gonna find the cause of that fire. Um, you know, the damage is so great that you, you could probably say, well, the ignition point is there because that’s where the most damages occurred and it’s spread out.
But, but how is that occurred? The know, and we, we do have that, that happens not frequently, but um. You know, as an engineer, I, I want to get to the bottom of what’s caused things, but, but all too often we come away from a claim where it’s like we don’t know exactly what’s caused it, but we can’t confirm that it’s excluded in the policy and therefore it, it must be covered and, you know, the claim is valid.
Um, so in, in terms of causation and the standards and all the rest of it.
Joel Saxum: It goes to an extent. So this is a, this is another [00:21:00] one. So Alan was talking about lightning and blades. Then we talked about transformers a little bit. I wanna talk about gear boxes for just a second, because gearbox usually, um, in, in my, my experience in, in the wind world, claims wise, it’s pretty black and white.
Was it, did it, did it fail? This is how it failed. Okay. Blah, blah, blah. Did was maintenance done at blah? So I heard the other day from someone who was talking about, uh, using CMS. On their, on their gener, on their, uh, gearbox, sorry. So it was an operator said, Hey, we should be, and, and a company coming to them saying, well, you should be monitoring CMS.
This is all the good things it can do for you operationally. And the operator, the owner of the turbine said, I don’t want it, because if I know there’s something wrong, then I can’t claim it on insurance if it fails. Does that ring
Nathan Davies: true to you? Part of our process would be to look at the data. Um, so we know nine times out of 10 there is condition [00:22:00] monitoring, there is start out there, there, all this stuff.
The operator, um, assistance tools, and if we can look at a gearbox vibration trend. Um, along with, you know, bearing temperature, uh, monitoring and all that sort of thing. And if you can see a trend where the vibrations are increasing, the temperatures are increasing, um, and there’s no operator maintain maintenance intervention, then, you know, if, if you, if you’ve received an alarm to say, Hey, there’s something wrong with me, you should probably come and have a look and you’ve done nothing about it, then.
It’s,
Joel Saxum: it’s not great. Okay. So, so that, so that it rings, it kind of in a sense, rings true, right? That what that operator was saying, like the way their mind was working at that stage. ’cause this is, this is during, again, like, so we, Alan and I from the uptime network and just who we are, like we know a ton of people, we know [00:23:00] solutions that are being sold and, and this her about this.
And I was like, man, that seems like really shortsighted, but there’s a reality to it that kind of makes sense, right? If they don’t have. I, it, it just seems unethical, right? It seems like if I don’t have the budget to fix this and I don’t wanna look at it, so I’m just waiting for it to fail. I don’t want the notifications so then I can claim it on insurance.
’cause I don’t wanna spend the money to go fix it. Like, seems, seems not cool.
Nathan Davies: Yeah. So the, I mean the, the process, the process of the insurance claim, if, if you want to look at it in almost an over simplistic way, um, a claim is notified. Um, to trigger an operational policy, there needs to be proof of damage, right?
So in this instance, your gearbox has failed, whether that’s gear, teeth have have been pulled off, you’ve had a major bearing failure, whatever it is. So there’s your damage. So insurers are now [00:24:00] engaged. Um, the rules of the game. It’s now on insurers to prove that whatever has caused that damage is an exclusion.
So in this instance, um, you know, that might be wear and tear, gradual deterioration, uh, could be rust. Um, and, and part of that is poor workmanship. Um, so if they have knowingly like. Cover their shut, their eyes covered, their ears just ignored this gearbox slowly crunching its way to, its, its inevitable death.
You know, it, it’s not reasonably unforeseen. It’s not an unpredictable event. This was going to happen if you can see that, that trend, um, towards the failure, um, and in that light, it would, in theory be an uninsured event. Um, but [00:25:00] we know that. 90 plus percent of owner operators have, at least on their drive train, they have some sort of condition monitoring, whether that’s, you know, temperature sensors, vibration sensors, uh, noise sensors, you know, all that sort of stuff.
We know that it’s there, but what’s really interesting in the claims process is. The first thing that we’ll ask is, where’s your proof of damage? Let’s see your alarm data, your scarda data, all this sort of thing.
Joel Saxum: Does the RFI get responded to?
Nathan Davies: Yeah, yeah, yeah. Um, and it’s like, oh no, we, you know, we don’t have the SCARDA data.
And we’ve had instances where a company, a company had turned around and said, oh, we don’t have any SCARDA data for the time of this event. It’s like, oh, that’s interesting. And worked our way through the process. And eventually insurers were like, you know what? We’re, we’re gonna deny this one. We’re not.
Things aren’t adding up, we are not happy with it. Um, and all of a sudden out the woodwork, we get scar data, we get the, the insured’s, um, failure report, [00:26:00] which I mean, there was computational flow dynamics. There were, there were like all sorts of weird and wonderful data that had been thrown into the, this failure analysis.
And it’s like, well, you’ve done our jobs for us. Why did you not just hand this over at the beginning? We know that this stuff exists, so. Just, just playing, playing dumb itch. It’s just a frustration really.
Allen Hall: It does seem like the operators think of loss adjustment in insurance companies as having a warehouse full of actuaries with mechanical calculators and they’re back there punching numbers in and doing these calculations on.
I lost this gearbox from this manufacturer at, at this timeframe, and, and I understand all this data. That’s not how it works, but I do think there’s this, uh, assumption that that. Uh, there’s a in wind energy that because of the scale of it, there’s a lot of, of backend research that’s happening. I, I don’t think that’s true, or, I mean, you can tell me if it’s true or not, [00:27:00] but I don’t think so.
But now, in the world of AI where I can start to accumulate large sets of data and I have the ability to process it with just a single person sitting in front of a laptop, is it gonna get a little harder for some of these claims that have Mercury, just really shady histories to get? Approved.
Nathan Davies: I, I think that’s inevitable.
You know, whenever we go and speak to an insurer, you know, insurers are always interested, are interested in what’s the latest claims data, what are the trends that we’re seeing, all this sort of thing. So we’ll sit down with them for an hour and a half and we’ll say, oh, this was interesting. This is what went well, this is what didn’t go so well.
And then they always sort of grab us just as we’re about to leave and we’ve, we’ve said our goodbyes, and they’re like, so you guys have a. Claims database. Right? Every time. Yep. And it’s like, how’d you feel about, about sharing your data? And it’s, it’s every insurer without failure. They’re like, let’s see your claims [00:28:00] database.
Okay. Right. So we can share, we can share some information. Obviously it needs to be sanitized. We don’t want to provide identifying information, all that sort of stuff. You’re looking at thousands and thousands of lines of data. And the big problem that we have with any database like this is, it’s only as good as the data that’s been entered, right?
So if, if every claims handler, if every loss adjuster is entering their own data into this database, my interpretation of, of a root cause failure, maybe different to somebody else’s. So what we are gonna start seeing in the next year to three years. Is the application of AI to these databases, to to sort of finesse the poor quality data that’s been entered by multiple, you know, it’s, it’s too many cooks.
Spoiled broth. All of these people have entered their own interpretation of data, will start to see AI finesse [00:29:00] that, and all of a sudden the output of it will be. Really, really powerful, much better risk models. Yeah. And I think that’s, that’s inevitable in the next two to five years. Um, and I think insurers will, but again, the, we go back to the cyclic thing.
So the, the data that we have is the claims that we’ve had over the past however many years, but all the while that the OEMs are manufacturing. New gearboxes, new generators, new blades. We don’t know about the problems that are gonna come out the woodwork. We can tell you about failures that might happen on aged assets, but we can’t tell you about what’s gonna fail in the future.
Allen Hall: Well, is there an appetite to do what the automobile world is doing on the automobile insurance? Have basically a plugin to monitor how the driver is doing the State Farm drive safe and [00:30:00] save. Yeah. Your little black box is, is that where eventually this all goes? Is that every turbine’s gonna have a little black box for the insurance company to monitor the asset on some large scale, but then that allows you then to basically to assess properly what the rates should be based on the actual.
Data coming from the actual turbines so that you, you can get a better view of what’s happening.
Nathan Davies: I mean, it’s challenging because obviously you can only get so much from, from that monitoring data. So arguably that’s, that’s like the scarda data. But then there’s, there’s the multiple other inputs that we’re looking at.
I’d say the vast majority of claims come from some form of human intervention. And how do you record that? Human intervention.
Allen Hall: Right? You, it’s like getting an oil change in your car. If the guy forgets to put the oil plug in. Pretty much you’re, you’re gonna get a mount down the road and engine’s gone. [00:31:00] And that’s, that may be the, that may be ultimately where this all goes.
Is that a lot of it’s just human error.
Nathan Davies: Yeah. It’s, you know, we, we can take the, the operating data, you can start to finesse maintenance reports and, and try to plug that into this data stream. But you can guarantee, like you can absolutely bet your bottom dollar, but when there’s an insurance claim and it’s like.
That one key document that you need that will answer that question, nobody knows
Allen Hall: where it is. This has been a great discussion and Nathan, we need to have you back on because you provide such great insights as to what’s happening in the insurance world and and the broader wind energy world and. That’s where I like talking to you so much.
Nathan, how do people get a hold of you? Can they reach you via LinkedIn?
Nathan Davies: Yeah, I’m on LinkedIn. Um, you can also find me, um, on the Lloyd Warwick website. Sounds great.
Allen Hall: Nathan, thank you so much for being on
Nathan Davies: the podcast. Right. Appreciate it. Thank you so much [00:32:00] guys.
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